12/09/2017

Looking to hire, look no further....

Looking to Hire? Look no further…

A selection of candidates I am currently working with:

 

 

PROJECT AND LOGISTICS COORDINATOR

Salary Expectations: £35,000

·         Fluent in French, Italian and English

·         Customer Service orientated.

·         Experienced in managing the implementation of clients projects and organisational processes.

·         Studied International Trade within an internship programme in France

 

OPERATIONS MANAGER

Salary expectations: £45,000

·         Provides a pivotal support role to ensure senior management are working efficiently.

·         Oversee the day to day running of the business including HR, IT and building management.

·         Additional PA duties to the MD.

·         Overseeing events and exhibitions.

 

MARKETING AND PR MANAGER

Salary Expectations: £50,000

·         Campaign Strategy, Planning and Budgeting.  Excellent stakeholder management.

·         Website design and content management (Wordpress/Sitecore)

·         Email marketing & automation (Hubspot/Exact Target).  Video/webinar production (BrightTalk)

·         Analytics & Reporting (Google Analytics).  B2B and B2C Copy writing 

 

OFFICE MANAGER

Salary Expectations: £35,000

·         Strong commercial awareness, with the ability to present confidently at all levels.

·         Office management, client relations, recruitment and HR, finance and managing front of house.

·         Diary management, booking travel, client liaison, administration.

·         Sound knowledge of MS Office, Sage Line 50 and in house databases.

 

SALES EXECUTIVE/KEY ACCOUNT MANAGEMENT

Salary expectations: £35,000 basic plus OTE

·         Background in Technology with a focus on client satisfaction.

·         A planned approach to presentation, refined relationship-building skills and a natural confident communicator.

·         Efficient user of Salesforce.

·         Regular meetings with clients and consistent administration for smooth post sale care.

 

 

All candidates are met and an in-depth interview is conducted before introduced to clients. If you would like to receive further information, or would like to discuss a future recruitment campaign, please do not hesitate to get in contact. 

I look forward to hearing from you.


11/09/2017

Credit Control, Billing Specialist - opportunity to join established team

My client is seeking a Billing Specialist to join their highly motivated, high dedicated and growing Finance team in their Twickenham office.   

 

 

POSITION PURPOSE

 

We are looking for a competent Billing Specialist to undertake a variety of Finance tasks. Reporting to the Senior Billing Controller you will handle the processing of new sales orders and client renewals along with associated administrative tasks.

 

POSITION RESPONSIBILITIES

·         Input new sales orders and renewals directly into the billing system along with associated administrative tasks.

·         Receiving and reconciling incoming payments.

·         Manage the status of accounts and balances

·         Issue and post receivable invoices

·         Monitoring accounts to identify overdue payments

·         Chase customers for overdue and outstanding debt   

·         Take actions to encourage timely debt payments

·         Resolve billing and customer credit issues

·         Handle written and verbal customer queries related to their sales order or billing   

 

WHAT WE NEED FROM YOU

·         Proven experience as a billing specialist and/or credit controller

·         Comfortable dealing with numbers and the processing of financial information

·         Excellent knowledge of MS Office (particularly Excel),

·         Experience of Zuora or a similar subscription billing platform.  

 

KEY PERSON SPECIFICATION

 

·         Exceptional organisational skills and self-discipline

·         Superb communication skills, both written and verbal

·         An ability to work quickly & build strong relationships

·         An in-depth knowledge of Word, Excel and Outlook

·         Positive and professional attitude

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


11/08/2017

Project Manager - based in Chiswick

My client is an international award winning marketing consultancy specialising in the medical industry.  They have an exciting opportunity for a project manager to work in their Chiswick office looking after projects in the UK.  This is an ideal role for someone who is ambitious, loves to organise, who is proactive and is a natural communicator.  You will be given full training and a chance of advancement with this progressive, dynamic international organisation.

 

Position summary

·         To plan field visits

·         Plan field visit schedule to ensure all project parameters are met on time. 

·         Provide field visit capacity information to facilitate future planning. 

·         Build a rapport with field consultants with a view to developing a collaborative approach and foster a strong element of teamwork

·         Recruit additional consultants where teams need to expand

 

Primary responsibilities

 

Project Set up:

·         Build Project Scheduling database

·         Allocate Field Visits to consultants

·         Provide a Project Overview to the consultant team

 

During the project:

·         Provide a weekly update to the project lead and analysis team detailing

·         Liaise with the Project Lead if any issues arise.

 

End of a project:

·         Liaise with the analysis team regarding data collection

·         Coordinate expenses for the consultants.

 

Other responsibilities:

·         Maintain contact with consultants with a view to tracking their availability.

·         Send Project lead regular updates.

·         Recruiting of new consultants where needed

 

Experience Requirements: 

 

·         Proven track record in organization people and tasks in complex and dynamic environments

·         Diagnostic Information Gathering:          

Ability to identify the information needed to clarify a situation and seek that information from the appropriate people/sources

·         Analytical Thinking:                                        

The ability to tackle a problem by using a logical, systematic, sequential approach.

·         Forward Thinking:                                           

The ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies.

·         Initiative:

Identify what needs to be done and doing it before being asked or before the situation requires it.

·         Results Orientation: 

The ability to focus effort on the goals in order to meet them

·         Thoroughness: 

Ensuring that one’s own and others’ information are complete and accurate.

·         Decisiveness: 

The ability to make decisions in a timely manner.

 

Competencies Dealing with People:

 

·         Establish Focus: 

The ability to communicate goals and deadlines

·         Attention to communication: 

The ability to ensure that information is passed onto others effectively either orally or via email

·         Persuasive Communication: 

The ability to deliver oral or written communication that persuades the intended audience

·         Build collaborative relationships: 

The ability to develop, maintain and strengthen partnership with others (the consultants) fostering a strong element of teamwork.

·         Interpersonal awareness:

The ability to notice, interpret, and anticipate others’ concerns and feelings, and communicate this awareness to the project leader

 

Self-Management Competencies:

 

·         Flexibility: 

The ability to adapt and react quickly to situations as they arise.

 

A strong working knowledge of Excel.

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


26/06/2017

Interested in Law and Technology? Great sales opportunity in Twickenham - IMMEDAITE START

My client supplies a niche software in the United Kingdom and Australia and are continuing to enjoy rapid growth as they expand internationally. They are a young and vibrant company who can offer you a genuine career move. This is a great opportunity to be a part of their dynamic and motivated New Business Team.

THE ROLE

To generate new business throughout the UK.

You will be responsible for:

  • Discussing client requirements and analysing clients reactions to products and pricing
  • Cold calling
  • Qualifying new leads
  • Demonstrating the key benefits of the software to potential clients online and onsite
  • Achieving individual and team targets
  • Closing new business deals
  • Keeping up to date with products and competitors
  • Liaising with senior staff to determine sales strategies and targets

The successful candidate needs to be highly self-motivated, competitive and have a confident attitude. Your presentation and communication skills, along with your ability to close a deal will see you win in this role.

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role. If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful.


14/06/2017

Client Success Consultant - new position, immediate start.

My client leads the world in the development and sale of cloud based management software, on a Software as a Service (SaaS) model.  They employ more than 300 people worldwide, and are seeking a Client Success Consultant to join their highly motivated and dedicated team, where you will be provided with the best training, equipment, mentoring and support in order for you to be successful.

 

POSITION PURPOSE

 

Responsible for developing and maintaining excellent customer relationships and ensuring they gain maximum benefit from the adoption of the software.

 

POSITION RESPONSIBILITIES

 

Software knowledge

             Develop and maintain an outstanding knowledge of the Software

             Engage with Product Manager to ensure early visibility of new features

             Communicate workarounds, best practice or other advice with Helpdesk, Implementation and Sales teams as appropriate

             Respond to queries from Helpdesk, Implementation and Sales teams as applicable

             Gather feedback from clients on the product for Developments

Reactive engagement

             Monitor usage stats to identify where customers are struggling or not using and contact as appropriate

             Respond to negative NPS & Client Satisfaction surveys remotely or on site if applicable

             Assist and correct unsuccessful implementations

             Monitor helpdesk usage reports and contact clients requiring additional support

Proactive engagement

             Contact the client post installation to ensure client is using the product correctly and provide guidance where required

             Schedule and conduct regular touch base activity with customers

             Schedule and conduct remote or on-site meetings

             Conduct webinars and record videos to showcase new features and best practice guidelines

 

PERSON SPECIFICATION

 

             Exceptional organisational skills and self-discipline

             Positive and professional attitude

             An understanding of small law firm’s culture and expectations

             An aptitude for quick learning

             An understanding of Solicitors Accounts Rules and double entry book-keeping

             Knowledge of Xero

             An in-depth knowledge of Word, Excel and Outlook

             Superb communication skills, both written and verbal

             A passion for technology

             Car owner with full UK licence

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


11/05/2017

Project Manager - based in Chiswick

Project Manager

 

My client is an international award winning marketing consultancy specialising in the medical industry.  They have an exciting opportunity for a project manager to work in their Chiswick office looking after projects in the UK.  This is an ideal role for someone who is ambitious, loves to organise, who is proactive and is a natural communicator.  You will be given full training and a chance of advancement with this progressive, dynamic international organisation.

 

Position summary

·         To plan field visits

·         Plan field visit schedule to ensure all project parameters are met on time. 

·         Provide field visit capacity information to facilitate future planning. 

·         Build a rapport with field consultants with a view to developing a collaborative approach and foster a strong element of teamwork

·         Recruit additional consultants where teams need to expand

 

Primary responsibilities

 

Project Set up:

·         Build Project Scheduling database

·         Allocate Field Visits to consultants

·         Provide a Project Overview to the consultant team

 

During the project:

·         Provide a weekly update to the project lead and analysis team detailing

·         Liaise with the Project Lead if any issues arise.

 

End of a project:

·         Liaise with the analysis team regarding data collection

·         Coordinate expenses for the consultants.

 

Other responsibilities:

·         Maintain contact with consultants with a view to tracking their availability.

·         Send Project lead regular updates.

·         Recruiting of new consultants where needed

 

Experience Requirements: 

 

·         Proven track record in organization people and tasks in complex and dynamic environments

·         Diagnostic Information Gathering:          

Ability to identify the information needed to clarify a situation and seek that information from the appropriate people/sources

·         Analytical Thinking:                                        

The ability to tackle a problem by using a logical, systematic, sequential approach.

·         Forward Thinking:                                           

The ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies.

·         Initiative:

Identify what needs to be done and doing it before being asked or before the situation requires it.

·         Results Orientation: 

The ability to focus effort on the goals in order to meet them

·         Thoroughness: 

Ensuring that one’s own and others’ information are complete and accurate.

·         Decisiveness: 

The ability to make decisions in a timely manner.

 

Competencies Dealing with People:

 

·         Establish Focus: 

The ability to communicate goals and deadlines

·         Attention to communication: 

The ability to ensure that information is passed onto others effectively either orally or via email

·         Persuasive Communication: 

The ability to deliver oral or written communication that persuades the intended audience

·         Build collaborative relationships: 

The ability to develop, maintain and strengthen partnership with others (the consultants) fostering a strong element of teamwork.

·         Interpersonal awareness:

The ability to notice, interpret, and anticipate others’ concerns and feelings, and communicate this awareness to the project leader

 

Self-Management Competencies:

 

·         Flexibility: 

The ability to adapt and react quickly to situations as they arise.

 

A strong working knowledge of Excel.

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


09/05/2017

Product Consultant - International organisation in Technology, Twickenham based.

My client supplies a niche software in the United Kingdom and Australia and are continuing to enjoy rapid growth as they expand internationally. They are a young and vibrant company who can offer you a genuine career move. This is a great opportunity to be a part of their dynamic and motivated New Business Team.

THE ROLE

To generate new business throughout the UK.

You will be responsible for:

  • Discussing client requirements and analysing clients reactions to products and pricing
  • Cold calling
  • Qualifying new leads
  • Demonstrating the key benefits of the software to potential clients online and onsite
  • Achieving individual and team targets
  • Closing new business deals
  • Keeping up to date with products and competitors
  • Liaising with senior staff to determine sales strategies and targets

The successful candidate needs to be highly self-motivated, competitive and have a confident attitude. Your presentation and communication skills, along with your ability to close a deal will see you win in this role.

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role. If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful.


05/04/2017

Account Manager - based in Ealing

My client is a premier global provider of employee effectiveness services. They are committed to being at the forefront of the industry, bringing top-quality services to organisations of all sizes that help employees meet the growing demands of today’s workplace.

The primary role of the Senior Account Manager is to account manage a portfolio of clients; including a mix of UK business to business, intermediary and global clients. Typically these clients are medium to larger sized clients including key clients. The position requires proactive account management, the ability to build strong business relationships and to professionally represent my client. The Senior Account Manager is expected to retain existing business and generate additional revenue through up-sales and expansions of products and services. Based in the London office the role will involve business travel within the UK and some overseas travel.

 

Position Responsibilities:

 

             Development and implementation of account management plans, including portfolio analysis, client contact activity cycles, client retention and expansion strategies.

             Developing strong pro-active client relationships, understanding customer business requirements, response timeframes and exceeding customer expectations.

             Generating growth within the assigned client portfolio by value-added solution sales of additional products and services to achieve set annual targets.

             Undertaking planning and implementation activity for new clients and supporting existing clients with on-going initiatives and contact activity. Providing clients with utilisation reporting, trend analysis and consultation to maximise the value of services for the client.

             Taking a lead role in responding to requests from clients for contract renewals and tenders relating to the assigned client portfolio.

             Developing strong relationships across departments, including the UK, USA and global offices.

             Actively supporting all of business objectives, priorities, projects and initiatives.

             Actively supporting and participating in the Account Management team both in the UK and globally.  

 

Core Competencies:

 

             Strong understanding of core requirements for an account management role and the ability to implement these. Aligned to this will be experience in dealing with key accounts.

             Excellent communication skills plus interpersonal and professional presentation skills, (written & verbal & via electronic formats).

             Demonstrated ability to build strong commercially focussed business relationships and to deal with the requirements of multiple stakeholders both internally and externally. 

             Excellent time management skills and ability to prioritize and organize tasks to meet multiple deadlines. Project management skills and the ability to deal with change. Strong attention to detail is essential. 

             Strong analytical skills and the ability to see both the macro and micro aspects of account management.

             Proficient with IT and technology applications and competent in working with Microsoft Office Suite products.

 

Experience and Qualifications:

 

Previous demonstrated experience in UK based account management roles, working with business to business client relationships, is preferred. Additional experience in account management dealing with global clients would also be an advantage. Preferably applicants will also have experience, as an account manager, representing either business to business services, professional or consultancy based services. Demonstrated experience selling products and services to an existing client base is also required.    

 

Preferably Educated to Bachelor’s Degree level

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


27/03/2017

Project Manager - fluent German based in Chiswick

Project Manager with fluent German

 

My client is an award winning marketing consultancy specialising in the medical industry.  They have an exciting opportunity for a project manager to work in their Chiswick office looking after projects in Germany and other European countries.  This is an ideal role for someone who is ambitious, loves to organise, who is proactive and is a natural communicator.  You will be given full training and a chance of advancement with this progressive, dynamic international organisation.

 

Position summary

·         To plan field visits

·         Plan field visit schedule to ensure all project parameters are met on time. 

·         Provide field visit capacity information to facilitate future planning. 

·         Build a rapport with field consultants with a view to developing a collaborative approach and foster a strong element of teamwork

·         Recruit additional consultants where teams need to expand

 

Primary responsibilities

 

Project Set up:

·         Build Project Scheduling database

·         Allocate Field Visits to consultants

·         Provide a Project Overview to the consultant team

 

During the project:

·         Provide a weekly update to the project lead and analysis team detailing

·         Liaise with the Project Lead if any issues arise.

 

End of a project:

·         Liaise with the analysis team regarding data collection

·         Coordinate expenses for the consultants.

 

Other responsibilities:

·         Maintain contact with consultants with a view to tracking their availability.

·         Send Project lead regular updates.

·         Recruiting of new consultants where needed

 

Experience Requirements: 

 

·         Proven track record in organization people and tasks in complex and dynamic environments

·         Diagnostic Information Gathering:          

Ability to identify the information needed to clarify a situation and seek that information from the appropriate people/sources

·         Analytical Thinking:                                        

The ability to tackle a problem by using a logical, systematic, sequential approach.

·         Forward Thinking:                                           

The ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies.

·         Initiative:

Identify what needs to be done and doing it before being asked or before the situation requires it.

·         Results Orientation: 

The ability to focus effort on the goals in order to meet them

·         Thoroughness: 

Ensuring that one’s own and others’ information are complete and accurate.

·         Decisiveness: 

The ability to make decisions in a timely manner.

 

Competencies Dealing with People:

 

·         Establish Focus: 

The ability to communicate goals and deadlines

·         Attention to communication: 

The ability to ensure that information is passed onto others effectively either orally or via email

·         Persuasive Communication: 

The ability to deliver oral or written communication that persuades the intended audience

·         Build collaborative relationships: 

The ability to develop, maintain and strengthen partnership with others (the consultants) fostering a strong element of teamwork.

·         Interpersonal awareness:

The ability to notice, interpret, and anticipate others’ concerns and feelings, and communicate this awareness to the project leader

 

Self-Management Competencies:

 

·         Flexibility: 

The ability to adapt and react quickly to situations as they arise.

 

A strong working knowledge of Excel.

Fluent in German.

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


24/03/2017

Project Manager - fluent Spanish based in Chiswick

Project Manager with fluent Spanish

 

My client is an award winning marketing consultancy specialising in the medical industry.  They have an exciting opportunity for a project manager to work in their Chiswick office looking after projects in Spain and other European countries.  This is an ideal role for someone who is ambitious, loves to organise, who is proactive and is a natural communicator.  You will be given full training and a chance of advancement with this progressive, dynamic international organisation.

 

Position summary

·         To plan field visits

·         Plan field visit schedule to ensure all project parameters are met on time. 

·         Provide field visit capacity information to facilitate future planning. 

·         Build a rapport with field consultants with a view to developing a collaborative approach and foster a strong element of teamwork

·         Recruit additional consultants where teams need to expand

 

Primary responsibilities

 

Project Set up:

·         Build Project Scheduling database

·         Allocate Field Visits to consultants

·         Provide a Project Overview to the consultant team

 

During the project:

·         Provide a weekly update to the project lead and analysis team detailing

·         Liaise with the Project Lead if any issues arise.

 

End of a project:

·         Liaise with the analysis team regarding data collection

·         Coordinate expenses for the consultants.

 

Other responsibilities:

·         Maintain contact with consultants with a view to tracking their availability.

·         Send Project lead regular updates.

·         Recruiting of new consultants where needed

 

Experience Requirements: 

 

·         Proven track record in organization people and tasks in complex and dynamic environments

·         Diagnostic Information Gathering:          

Ability to identify the information needed to clarify a situation and seek that information from the appropriate people/sources

·         Analytical Thinking:                                        

The ability to tackle a problem by using a logical, systematic, sequential approach.

·         Forward Thinking:                                           

The ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies.

·         Initiative:

Identify what needs to be done and doing it before being asked or before the situation requires it.

·         Results Orientation: 

The ability to focus effort on the goals in order to meet them

·         Thoroughness: 

Ensuring that one’s own and others’ information are complete and accurate.

·         Decisiveness: 

The ability to make decisions in a timely manner.

 

Competencies Dealing with People:

 

·         Establish Focus: 

The ability to communicate goals and deadlines

·         Attention to communication: 

The ability to ensure that information is passed onto others effectively either orally or via email

·         Persuasive Communication: 

The ability to deliver oral or written communication that persuades the intended audience

·         Build collaborative relationships: 

The ability to develop, maintain and strengthen partnership with others (the consultants) fostering a strong element of teamwork.

·         Interpersonal awareness:

The ability to notice, interpret, and anticipate others’ concerns and feelings, and communicate this awareness to the project leader

 

Self-Management Competencies:

 

·         Flexibility: 

The ability to adapt and react quickly to situations as they arise.

 

A strong working knowledge of Excel.

Fluent in Spanish.

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


15/03/2017

Part Qualified Accountant - based in Chiswick

My client is a well-established practice of Chartered Accountants and Chartered Tax Advisors based in Chiswick, delivering a personalised accountancy and tax service, plus a comprehensive business support service.  They are looking for a Part Qualified Accountant to join their team.

Applicants are required to have ideally two year experience in Accountancy Public Practice.

The candidate will be working on

1 - Accounts preparation

2 - Filing accounts and compliance

3 – Preparation of corporation tax returns

4 – Management accounts

 The systems used are IRIS (for final accounts and tax), Sage & Xero for Management accounts and Advanced excel for data mining and presentation.

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 

 


13/03/2017

Looking to hire, look no further....

OPERATIONS MANAGER/ EXECUTIVE PA

Salary Expectations: £55,000

·         Define and implement strategy, overseeing the day to day running of the business.

·         Office management, client relations, exhibition coordination, recruitment and HR.

·         Diary management, booking travel, client liaison, administration.

·         Personal assistant to MD and family.

 

OPERATIONS MANAGER

Salary Expectations: £65,000

·         Customer satisfaction/contracts management and analysis of service delivery.

·         Strategic input, team building and development of standard operating procedures.

·         Proficient level of budgetary/financial understanding and scenario analysis.

·         MBA – Master of Business Administration, Post graduate Diploma in Marketing (CIM).

 

STAFF BOOKING COORDINATOR – TEAM LEADER

Salary expectations: £28,000

·         Attend client meetings with senior management.

·         Reporting, analysing and using data to set targets and enhance the client experience.

·         Take ownership of escalated complaints.

·         Ensure each vacancy is managed within SLA’s.

 

ACCOUNT MANAGER – FRENCH SPEAKING

Salary Expectations: £30,000

·         Manage the implementation of client‘s projects.

·         Planning and managing the transition of sales to operations.

·         Working to KPI’s and standard operating procedures.

·         Assist in the recruitment, training and management of trainees.

 

RECEPTION/OFFICE MANAGER

Salary expectations: £25,000

·         General PA tasks – travel arrangements, documentation and setting up meeting rooms.

·         Running a busy switchboard.

·         Stationery and equipment orders.

·         Assist planning of company events.

 

 

All candidates are met and an in-depth interview is conducted before introduced to clients. If you would like to receive further information, or would like to discuss a future recruitment campaign, please do not hesitate to get in contact. 

I look forward to hearing from you.

 


10/03/2017

Operations Assistant for events company - based in Parsons Green

My client specialises in the provision of client entertaining solutions ranging from hospitality and ticket options to bespoke event management within music and arts, and sports.

Logistics and Operations

Responsibilities

 

  • Managing Spreadsheet - Inputting and managing company bookings
  • Responsibility for all operational and logistical duties (Rewards purchases / post run / stationary orders)
  • Managing incoming stock from suppliers
  • Managing and communicating company stock levels to sales team
  • Ensuring that dietary requirements and seating plans are implemented where applicable
  • Assisting the marketing team with client events
  • Assistance to the Marketing team on putting together presentations and keeping the website up to date with products and events.
  • Managing the company diary as well as Liaising with the CEO as a PA, supporting him with daily tasks including travel arrangements and meetings
  • Assisting in client invoicing
  • Publishing Profit and Loss documents after each event
  • Keeping contract folder up to date
  • Assist in updating the marketing schedule 

 

 


01/03/2017

Marketing Executive for Events Company in Parsons Green

My client specialises in the provision of client entertaining solutions ranging from hospitality and ticket options to bespoke event management within music and arts, and sports.  Reporting to the Head of Sales and Marketing you will provide marketing support while having great attention to detail and able to multi task in a busy, vibrant office.

MARKETING EXECUTIVE

Responsibilities

  • Updating website content
  • Creating event presentations and client proposals
  • Writing blog posts for company website and social media
  • Managing event invoicing
  • Chasing client payments
  • Sending out and collating post event client feedback
  • Updating client testimonials
  • Managing Docusign contracts
  • Managing distribution list for weekly E-shot
  • Managing logistics for DTB client events
  • Assisting with logistics – Sending out marketing collateral (Calendars)
  • Maintaining company X-drive

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


16/02/2017

EA to People and Culture Director - based in Ealing

ABOUT THE ROLE

This key role works seamlessly with the Executive Director of People and Culture to maximise the effectiveness of the business.  Acting as an ambassador for the directorate and the organisation and staying one step ahead of what's needed, the EA will confidently take control of organising and supporting the ED - whether this means optimising meetings, communicating with colleagues and stakeholders, writing reports and presentations, or providing creative, solution focused management of projects.

Duties include:

             Manage the ED’s diary

             Set up and run administration systems that effectively manage meetings, travel and conference arrangements, expenses and invoicing and team records/performance.

             Create professional level reports, letters, presentations, business plans and documents

             Coordinate People and Culture project delivery and administration, including progress reporting and tracking budgets

             Key project management

             Preparation for committee meetings, agendas and papers

             Organise events, conferences and business meetings

             Manage the purchasing/invoicing system for the Directorate.

             Manage the ED’s social media accounts.

             Internally build, develop and maintain great professional working relationships

 

Personal Profile

             Excellent communication skills

             Digitally savvy with a comprehensive knowledge of MS Office, social media, and experience of working with meeting and communication technology.

             Great organisation skills with an ability to prioritise and multi-task

             Excellent writing skills

             Experience of servicing high level meetings, including agenda management, report and pack preparation.

             Flexibility to respond to the dynamic demands of an Exec’s EA

             Proven resilience, remains cheerful and calm under pressure and receptive to feedback.

             A master of discretion and confidentiality.

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 

 


14/02/2017

UK Sales Consultant - employee wellbeing programmes. Based in Ealing.

UK Sales Consultant - £37-40,000 basic plus bonus and benefits

My client is a leading global provider of employee effectiveness services, who are looking for a consultant to join their small, close knit, UK Sales Team.  This is a consultative sales opportunity, where you will be selling the idea and vision to help improve the employee wellbeing in the workplace and outside the office environment.  Full training will be given on the services my client provides but they are looking for a self-starter, who can hit the ground running in terms of generating new leads and potential opportunities,

Based in their UK Head Office, the primary role of the Sales Consultant is to generate agreed volumes of new business revenue across the Public, Private, Third & Intermediary sectors in the UK and global markets. The position requires strong selling skills combined with the ability to build strong business relationships at the highest level and to professionally represent my client at all times.  There will be the opportunity for international travel for training, internal meetings and conferences.

 

  • You will manage all sales activities within the assigned territory (lead generation through close), and as there is a long sales cycle, a consultative approach is key to ensure complete satisfaction of the client.
  • Develop and implement agreed upon strategic sales plan which will meet both personal and business goals of expanding customer sales.
  • Work closely with account management and service delivery teams for the achievement of customer satisfaction, revenue generation, and long-term account goals.

 

Job Duties & Responsibilities:

·         Prospect and establish new customers by managing a sales pipeline and developing and delivering proposals to customers by illustrating my clients value proposition

·         Sell consultatively, detailing products, determining customer needs and requirements; and making appropriate recommendations regarding the products and solutions my client can offer their business

·         Work with senior sales manager to develop strategic territory business plans for achievement of sales growth and quota attainment

·         Work in conjunction with sales team providing proposals and implementing sales strategies to achieve sales growth

·         Manage the sales process in the Public Sector primarily through the formal tender process

·         Build and sustain relationships with third party introducers that will ensure customer satisfaction and loyalty to my client

·         Leverage available resources to effectively implement company marketing plan, strategies and sales processes

 

Experience & Skills:

·         Articulate with excellent communication and team interaction skills

·         Ability to develop strong relationships with business decision makers, appropriately analysing their needs and providing viable solutions

·         Confident with ability to work under pressure, managing uncertainty and adapt to rapid change

·         Flexible with excellent time management skills (planning and organising work)

·         Collaborative approach to supporting internal teams and working with others

·         Excellent presentation skills are a pre-requisite

Required Experience:

  • Proven sales and/or account management track record
  • Proven project management, analytical and critical thinking skills; strong attention to detail
  • Demonstrated collaboration, problem resolution and influencing ability
  • Outstanding customer service delivery experience and interpersonal skills
  • Proven sales acumen
  • EAP and Work-Life industry experience (preferable)
  • Degree level education preferred

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


20/01/2017

Product Consultant - International organisation in Technology, Twickenham based.

My client supplies a niche software in the United Kingdom and Australia and are continuing to enjoy rapid growth as they expand internationally. They are a young and vibrant company who can offer you a genuine career move. This is a great opportunity to be a part of their dynamic and motivated New Business Team.

THE ROLE

To generate new business throughout the UK.

You will be responsible for:

  • Discussing client requirements and analysing clients reactions to products and pricing
  • Cold calling
  • Qualifying new leads
  • Demonstrating the key benefits of the software to potential clients online and onsite
  • Achieving individual and team targets
  • Closing new business deals
  • Keeping up to date with products and competitors
  • Liaising with senior staff to determine sales strategies and targets

The successful candidate needs to be highly self-motivated, competitive and have a confident attitude. Your presentation and communication skills, along with your ability to close a deal will see you win in this role.

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role. If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful.


12/01/2017

Receptionist for creative agency - fantastic Putney Location

My client, a communications specialist, is looking for a professional, charismatic, well presented and experienced Receptionist to join the House team. The successful candidate will be able to efficiently manage the front of house function and provide administrative support where required.  You must have an excellent phone manner, be well presented, have strong communication and interpersonal skills, the ability to multi-task and prioritise your workload as well as a 'can-do' and 'roll up your sleeves' attitude to getting the job done. 

Your key responsibilities

·         Provide an exceptional welcome to all guests and ensure the smooth running of our front of house function.

Answering all incoming calls in a friendly and professional manner, ensuring that messages are delivered promptly, provide guests with a warm welcome on arrival, ensure meeting rooms are properly set up and stocked prior to each meeting, provide tea and coffee for meetings, and provide catering for client meetings when required, ensure meeting rooms are kept clean and tidy throughout the day

·         Manage meeting catering requirements:

Finalising catering requirements with internal teams, raising (and issuing) Purchase Orders & gaining Team Leader approvals, and liaising with the catering company to ensure appropriate delivery

Complete all office closing processes including rinsing the coffee machine, checking meeting rooms and closing up all available meeting rooms  

·         Outgoing mail:

Complete the franking and ensure its timely delivery to the post office each evening

·         Incoming Mail:

Open and stamp all mail, and distributing mail as appropriate

Complete courier bookings for international packages, ensuring the correct approvals and booking processes are completed

Ensure that deliveries are dealt with promptly

·         Complete the weekly consumables shopping orders

Raise Purchase Orders for all costs and gain appropriate internal approvals prior to purchases being made

Maintain stocks and manage the ordering process for coffee, stationary, binding supplies, appliances, kitchen, cleaners and bathroom supplies.

·         Broader office support:

Complete ad-hoc requests for the Directors, such as booking in meetings or ordering cabs

Work with the Office Manager to ensure that internal gifts and cards are arranged

Complete binding requests

Complete sundry projects and tasks as requested by the Office Manager and Talent Manager.

 

Your skills and experience

·         Previous reception experience.

·         Some experience ordering supplies and liaising with suppliers

·         Comfortable working in a fast paced, deadline orientated culture, have the ability to manage many urgent and often, conflicting priorities and remain calm when under pressure

·         Have strong attention to detail

·         Be technically savvy, and fully conversant with Microsoft Word, Excel, and Outlook.

 

Your essential personal characteristics

Incredibly well presented with a fantastic and impeccable phone manner and communication skills; – Excellent interpersonal skills and be comfortable and confident working with the Senior Management team; – You must have a real ‘roll up your sleeves’, ‘can-do’ attitude to getting the job done; – Be energetic and keen to contribute to a dynamic, highly entrepreneurial environment that is constantly changing and assessing opportunities; – Be ambitious to self-improve and take on new challenges; – Have great a great sense of fun!

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful.   


09/01/2017

Head of Fundraising for established Charity required.

ROLE TITLE:  Fundraising Manager

REPORTS TO: Commercial Director

My client is a unique organisation that supports young people in schools. This is an exciting opportunity to join a well-established, well organised and focused charity, to help them develop further and extend their good work within the UK. They are looking for a commercially aware candidate to bring their experience from the private sector to enhance the senior management team.

 

Purpose of Role

 

·         To lead the Trusts Fundraiser and work alongside the Commercial Director and Corporate Partnerships Manager to maximise income on a sustainable basis and to meet the income needs of the organisation’s three-year strategic plan.

·         To develop the current strategy in order to achieve the annual target; working with the fundraising team to manage, co-ordinate and monitor the fundraising plan throughout the year.

·         To identify potential Trust and statutory opportunities (central and local government) available and to attract new funders/supporters and broadening the fundraising portfolio.

·         Ensure that donor / funding contract obligations are met, in terms of objectives and financial expectations (including: donors are thanked, updated and reported to with the information they require to satisfy any terms and conditions of their grant)

                                                                                                                                                                             

Key Tasks, Responsibilities and Accountabilities

·         Work closely with colleagues across the charity to identify and develop potential projects suitable for trust and statutory funding.

·         Ensure the team and organisation are aware and kept up to date of opportunities arising within Trusts/Foundations, Corporate Foundations, statutory avenues and social investment where appropriate, using a variety of research methods.

·         Help to develop and strengthen key relationships and funding streams (broker new high level partnerships; account managing existing relationships, where necessary negotiate with substantial funders to secure project and core funding).

·         To continue to build face-to-face relationships with funders (where appropriate) through meetings, inclusion in the charity’s nurturing events, project visits and other opportunities.

·         Develop compelling and persuasive proposals for funders for the work Teens and Toddlers delivers, in line with the business plan and strategic goals.

·         Line Manage the Trusts Fundraiser to ensure their objectives and targets are met and that they are developed and supported.

·         Proactively support the marketing activity of the rest of the team, including all fundraising materials (annual report, etc), newsletter, website and events.

·         Keep a full and accurate record of all communications with donors, including bids sent, reporting requirements and contact information on the Salesforce database and elsewhere as appropriate.

·         Work primarily with project, finance and research staff to monitor project delivery and prepare data for project reporting.

·         Prepare monthly reports on secured funding and actual income, and a pipeline of developing proposals and bids/applications submitted.

 

Person Specification

Qualifications    

Degree level or equivalent qualification

Knowledge and Experience

 

·         Significant and demonstrable success in fundraising from large trusts, institutional and statutory donors including securing six figure donations     

·         Experience of working in the Charity at a management level and experience in managing people             

·         Project management and planning skills               

·         Track record of successful revenue generation and meeting targets       

·         Experience (or knowledge) of the youth sector Desirable

·         Experience or ability to foster strong relationships with colleagues          

·         Experience of delivering business plan objectives and of motivating staff to deliver high quality work     

Aptitudes and Skills      

·         A highly motivated, energetic and enthusiastic manager              

·         Excellent relationship building skills, and able to sustain a network of valuable contacts 

·         High level of organisational and IT skills, able to manage own and others

·         workload, able to work to set time scale and deadlines and meet targets in line with strategy    

·         Excellent communications skills including ability to write clear, concise applications and reports for donors, senior management and trustees         

·         Knowledge of standard office software packages            

·         Ability to work occasional evenings and weekends as the needs of the Charity require  

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 

 


06/01/2017

Commercial Director for Charity - new position, exciting opportunity!

ROLE: Commercial Director

REPORTS TO: Chief Executive

My client is a unique organisation that supports young people in schools.

Purpose of Role

·         Grow and diversify revenues from all sources by developing and executing a Charity-wide revenue strategy.

·         Identify new commercial partners for contracting/subcontracting supply of services.

·         Manage PR/Communications strategy, including messaging, materials and channel management across all client segments.

·         Create and maintain a strong and integrated revenue generation function to support the Charity’s work in the short, medium and long term at a national level.

 

Key Tasks, Responsibilities & Accountabilities

·         Develop and execute revenue growth strategy across all segments including, but not limited to

a. Commissioned revenues from schools, local and central government.

b. Partnership and sub-contracted revenue opportunities.

c. Charitable donors (trusts, corporates, individuals etc).

d. Government grants.

·         Form new commercial partnerships with other delivery bodies and create new and innovative contract arrangements.

·         Lead product development to ensure our products meet client needs and priorities, especially schools and local authorities. 

·         Develop and implement messaging for each revenue stream. 

·         Manage investor relationships.

·         Standard reporting to cover

a. revenues v targets, budgets, pipelines

b. metrics – deals closed v pipeline etc

·         Manage team of business development, fundraising and PR/comms staff.

·         Strengthen network of support via comms, website, events.

·         Network and research externally to understand the market and maximise the Charity’s revenues and profile.

·         Implement robust sales management and tracking processes

·         Ensure business development processes and activity is fully integrated with delivery and other functions, including product development.

 

Person Specification

·         Qualifications  Degree level or equivalent qualification (Essential)

·         Sales/Marketing/project management qualifications (Desirable)

 

Knowledge and Experience 

Essential

·         Project management and planning skills

·         Track record of successful revenue generation

·         Experience of managing others

·         Experience of contracting and closing deals with commercial partners

Desirable

·         Experience of being part of a senior management team

·         Experience of roles developing strategy  

 

Aptitudes and Skills 

·         Able to build networks outside the Charity  

·         Excellent communications skills written and oral

·         Able to develop new commercial models with other delivery bodies and prime contractors/partners  

·         Able to work to deadlines  

·         Analytical with the ability to set priorities  

·         Committed to CRM and sales management processes  


03/01/2017

Finance Assistant for expanding fashion organisation in Chiswick

My client is a high end retail manufacture with a focus on design and the functionality of their products.  Joining a small UK team and assisting with the USA and Asia markets this is a standalone role that will develop as the business continues its growth.  If you have the passion and business acumen to be involved in a vibrant business then this is the opportunity for you.

 

Job Description:

This is a varied and challenging role, providing important support to the Managing Director/Owner, with exposure to all aspects of the business.  The key elements of the role are as follows:

           Managing Sales and Purchase Ledger

           Credit Control

           Payment Runs

           Bank Reconciliations

           Sales/Inventory

           VAT returns

           Cash flow & forward currency planning

           Inter-company Invoicing

           Monthly Financial Reporting

           National Statistics Reports

           Costing and profitability analysis

           Insurances renewals & some office management admin

 

Sales Ledger

  • Prepare and process sales invoices
  • Prepare and email sales statements to clients
  • Credit control.

 

Cash and Bank

  • Bank Reconciliations
  • Petty Cash
  • Excel Cash Book Management

 

Purchase Ledger

  • Process Supplier Invoices
  • Process Company Credit Cards and personal expenses
  • Prepare and process Bacs payment runs
  • Reconcile supplier statements

 

Job costing

  • Update weekly sales reports
  • Review sales management information systems
  •  

VAT

  • Quarterly VAT returns

 

Qualities

  • Experienced in a similar role with bookkeeping qualifications
  • Must be able to work independently, unsupervised
  • Passionate about working for a vibrant expanding organisation
  • A good level of business acumen and common sense
  • Excel experience essential
  • Accounting experience essential

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


02/01/2017

Happy New Year!

Wishing all a very healthy and happy 2017!



23/12/2016

Festive Greetings....!

Wishing all of West London a very happy Christmas and good fortune in 2017.


02/12/2016

Business Development Executive - vibrant organisation in Twickenham

My client supplies a niche product internationally, and are continuing to enjoy rapid growth as they expand. They are a highly professional and vibrant company who can offer you a genuine career move. This is a great opportunity to be a part of their dynamic and motivated New Business Team, who will provide all the training and support you will need to succeed.

£25,000 basic, OTE £55k, car allowance

THE ROLE

To generate new business throughout the UK.

You will be responsible for:

  • Discussing client requirements and analysing clients reactions to products and pricing
  • Cold calling
  • Qualifying new leads
  • Demonstrating the key benefits of the product to potential clients online and onsite
  • Achieving individual and team targets
  • Closing new business deals
  • Keeping up to date with products and competitors
  • Liaising with senior staff to determine sales strategies and targets

The successful candidate needs to be highly self-motivated, competitive and have a confident attitude. Your presentation and communication skills, along with your ability to close a deal will see you win in this role.

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role. If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful.


23/11/2016

French Speaking Senior Account Manager - based in Ealing, immediate start!

My client is a premier global provider of employee effectiveness services. They are committed to being at the forefront of the industry, bringing top-quality services to organisations of all sizes that help employees meet the growing demands of today’s workplace.

The primary role of the Senior Account Manager is to account manage a portfolio of clients; including a mix of UK business to business, intermediary and global clients. Typically these clients are medium to larger sized clients including key clients. The position requires proactive account management, the ability to build strong business relationships and to professionally represent my client. The Senior Account Manager is expected to retain existing business and generate additional revenue through up-sales and expansions of products and services. Based in the London office the role will involve business travel within the UK and some overseas travel.

 

Position Responsibilities:

 

             Development and implementation of account management plans, including portfolio analysis, client contact activity cycles, client retention and expansion strategies.

             Developing strong pro-active client relationships, understanding customer business requirements, response timeframes and exceeding customer expectations.

             Generating growth within the assigned client portfolio by value-added solution sales of additional products and services to achieve set annual targets.

             Undertaking planning and implementation activity for new clients and supporting existing clients with on-going initiatives and contact activity. Providing clients with utilisation reporting, trend analysis and consultation to maximise the value of services for the client.

             Taking a lead role in responding to requests from clients for contract renewals and tenders relating to the assigned client portfolio.

             Developing strong relationships across departments, including the UK, USA and global offices.

             Actively supporting all of business objectives, priorities, projects and initiatives.

             Actively supporting and participating in the Account Management team both in the UK and globally.  

 

Core Competencies:

 

             Strong understanding of core requirements for an account management role and the ability to implement these. Aligned to this will be experience in dealing with key accounts.

             Excellent communication skills plus interpersonal and professional presentation skills, (written & verbal & via electronic formats).

             Demonstrated ability to build strong commercially focussed business relationships and to deal with the requirements of multiple stakeholders both internally and externally. 

             Excellent time management skills and ability to prioritize and organize tasks to meet multiple deadlines. Project management skills and the ability to deal with change. Strong attention to detail is essential. 

             Strong analytical skills and the ability to see both the macro and micro aspects of account management.

             Proficient with IT and technology applications and competent in working with Microsoft Office Suite products.

 

Experience and Qualifications:

 

Previous demonstrated experience in UK based account management roles, working with business to business client relationships, is preferred. Additional experience in account management dealing with global clients would also be an advantage. Preferably applicants will also have experience, as an account manager, representing either business to business services, professional or consultancy based services. Demonstrated experience selling products and services to an existing client base is also required.    

 

Preferably Educated to Bachelor’s Degree level

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


22/11/2016

Senior Account Manager - based in Ealing, immediate start

My client is a premier global provider of employee effectiveness services. They are committed to being at the forefront of the industry, bringing top-quality services to organisations of all sizes that help employees meet the growing demands of today’s workplace.

The primary role of the Senior Account Manager is to account manage a portfolio of clients; including a mix of UK business to business, intermediary and global clients. Typically these clients are medium to larger sized clients including key clients. The position requires proactive account management, the ability to build strong business relationships and to professionally represent my client. The Senior Account Manager is expected to retain existing business and generate additional revenue through up-sales and expansions of products and services. Based in the London office the role will involve business travel within the UK and some overseas travel.

 

Position Responsibilities:

 

             Development and implementation of account management plans, including portfolio analysis, client contact activity cycles, client retention and expansion strategies.

             Developing strong pro-active client relationships, understanding customer business requirements, response timeframes and exceeding customer expectations.

             Generating growth within the assigned client portfolio by value-added solution sales of additional products and services to achieve set annual targets.

             Undertaking planning and implementation activity for new clients and supporting existing clients with on-going initiatives and contact activity. Providing clients with utilisation reporting, trend analysis and consultation to maximise the value of services for the client.

             Taking a lead role in responding to requests from clients for contract renewals and tenders relating to the assigned client portfolio.

             Developing strong relationships across departments, including the UK, USA and global offices.

             Actively supporting all of business objectives, priorities, projects and initiatives.

             Actively supporting and participating in the Account Management team both in the UK and globally.  

 

Core Competencies:

 

             Strong understanding of core requirements for an account management role and the ability to implement these. Aligned to this will be experience in dealing with key accounts.

             Excellent communication skills plus interpersonal and professional presentation skills, (written & verbal & via electronic formats).

             Demonstrated ability to build strong commercially focussed business relationships and to deal with the requirements of multiple stakeholders both internally and externally. 

             Excellent time management skills and ability to prioritize and organize tasks to meet multiple deadlines. Project management skills and the ability to deal with change. Strong attention to detail is essential. 

             Strong analytical skills and the ability to see both the macro and micro aspects of account management.

             Proficient with IT and technology applications and competent in working with Microsoft Office Suite products.

 

Experience and Qualifications:

 

Previous demonstrated experience in UK based account management roles, working with business to business client relationships, is preferred. Additional experience in account management dealing with global clients would also be an advantage. Preferably applicants will also have experience, as an account manager, representing either business to business services, professional or consultancy based services. Demonstrated experience selling products and services to an existing client base is also required.    

 

Preferably Educated to Bachelor’s Degree level

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


13/10/2016

Bookkeeper for dynamic growing company in Chiswick

My client is a high end retail manufacture with a focus on design and the functionality of their products.  Joining a small UK team and assisting with the USA and Asia markets this is a standalone role that will develop as the business continues its growth.  If you have the passion and business acumen to be involved in a vibrant business then this is the opportunity for you.

 

Job Description:

This is a varied and challenging role, providing important support to the Managing Director/Owner, with exposure to all aspects of the business.  The key elements of the role are as follows:

•           Managing Sales and Purchase Ledger

•           Credit Control

•           Payment Runs

•           Bank Reconciliations

•           Sales/Inventory

•           VAT returns

•           Cash flow & forward currency planning

•           Inter-company Invoicing

•           Monthly Financial Reporting

•           National Statistics Reports

•           Costing and profitability analysis

•           Insurances renewals & some office management admin

 

Sales Ledger

  • Prepare and process sales invoices
  • Prepare and email sales statements to clients
  • Credit control.

 

Cash and Bank

  • Bank Reconciliations
  • Petty Cash
  • Excel Cash Book Management

 

Purchase Ledger

  • Process Supplier Invoices
  • Process Company Credit Cards and personal expenses
  • Prepare and process Bacs payment runs
  • Reconcile supplier statements

 

Job costing

  • Update weekly sales reports
  • Review sales management information systems
VAT
  • Quarterly VAT returns

 

Qualities

  • Experienced in a similar role with bookkeeping qualifications
  • Must be able to work independently, unsupervised
  • Passionate about working for a vibrant expanding organisation
  • A good level of business acumen and common sense
  • Excel experience essential
  • Accounting experience essential

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


11/10/2016

Assistant HR Manager - well established Brentford organisation

My client is a well-established, family run business that has steadily expanded over the years and now has over 400 staff.  Due to this growth they are looking for an Assistant HR Manager to take responsibility of specific projects and offer full support to the HR Manager and the rest of the team.

 

Main purpose of the job.

To manage the key areas of the HR remit, support the HR manager and work alongside the HR administrator and Payroll administrator.

 

Key Accountabilities and Objectives

·         Manage the apprenticeship programme from start to finish including sourcing, coordinating training, being the company contact for apprentices, transitioning apprentices into permanent employees.

·         Become an expert user in the HRIS, leading the development of the system and training other users.

·         Manage the HR deployment communications including mailshots and e-shots

·         Manage HR events such as charity fundraisers, wellbeing promotions etc

·         Responsible for checking the payroll and deputise for payroll processing.

 

Other duties

·         Providing cover and support to the HR and payroll team.

·         Getting involved in projects as and when required.

·         Conduct any reasonable request associated with this job function or the smooth running of the department.

 

Person Specification

·         Previous HR experience in HRIS and payroll

·         Exposure to apprentice or graduate programmes

·         Excellent attention to detail with an interest in reporting and analytics

·         Enthusiasm, motivation and the drive to see things though from start to finish

·         Positive attitude, willing and eager to offer ideas and add value where ever possible.

·         Flexible team player to assist and support where needed.

·         Working to deadlines and good organisational skills

·         A CIPD qualification is preferred but not essential

·         Full clean Driving licence (there maybe the opportunity to visit their other offices)

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


07/10/2016

Business Development Executive - vibrant organisation in Twickenham

My client supplies a niche software in the United Kingdom and Australia and are continuing to enjoy rapid growth as they expand internationally. They are a young and vibrant company who can offer you a genuine career move. This is a great opportunity to be a part of their dynamic and motivated New Business Team.

THE ROLE

To generate new business throughout the UK.

You will be responsible for:

  • Discussing client requirements and analysing clients reactions to products and pricing
  • Cold calling
  • Qualifying new leads
  • Demonstrating the key benefits of the software to potential clients online and onsite
  • Achieving individual and team targets
  • Closing new business deals
  • Keeping up to date with products and competitors
  • Liaising with senior staff to determine sales strategies and targets

The successful candidate needs to be highly self-motivated, competitive and have a confident attitude. Your presentation and communication skills, along with your ability to close a deal will see you win in this role.

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role. If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful.

 


23/09/2016

Looking to hire, look no further....

A selection of candidates I am currently working with:

 

OFFICE MANAGER/OPERATIONS – BUSINESS GRADUATE

Salary Expectations: £35,000

·         Business reporting regarding finances and updates to the board.

·         Recruitment, training, website management, process orders, office administration, customer service.

·         Meet SLA’s, project management, international client relations, travel and diary management.

·         Logistics, distribution and supply chain management.

 

BRAND MANAGER AND PRODUCT DEVELOPER – DESIGN GRADUATE

Salary Expectations: £30,000

·         Plan production and manufacturing of product, product development and production life cycle.

·         Visiting and presenting to suppliers, buyers and merchandisers, representing brands.

·         Man management, recruitment and training.

 

IT MANAGER – MATHMATICS GRADUATE

Salary Expectations: £45,000

·         Responsible for the IT Infrastructure for 2 UK locations.

·         Budget Management, database migration, installation of new IT operating equipment, managing server and email infrastructure.

·         Part of Senior Management group and manage IT helpdesk.

 

SENIOR CUSTOMER SERVICE ADVISOR – JOURNALISM GRADUATE

Salary expectations: £25,000

·         Experience within customer service, sales, administration and reception.

·         Able to work independently without supervision, working towards tight deadlines.

·         Shipping documentation, sales reports, processing orders, client relations.

·         Dealing with complex complaints, working closely with HR, Finance and Management.

 

CO ORDINATOR WITH FLUENT GERMAN

Salary expectations: £22,000

·         Experience within science and medical field, providing technical and administrative support.

·         Dealing with customer correspondence, complaints and customer issues.

·         Proof reading, providing translations and editing texts.

 

All candidates are met and an in-depth interview is conducted before introduced to clients. If you would like to receive further information, or would like to discuss a future recruitment campaign, please do not hesitate to get in contact. 

I look forward to hearing from you.


09/09/2016

Senior Account Manager - based in Ealing

Position Description:

 

Company Overview:  My client is a premier global provider of Employee Assistance Programmes, (EAP), Work-Life services and employee effectiveness services. They are committed to being at the forefront of the employee support service industry, bringing top-quality work-life services to organisations of all sizes that help employees meet the growing demands of today’s workplace. Our values are based around strengthening workplace effectiveness through employee engagement and support.

 

Position: Senior Account Manager

 

Location:  London, W5

 

Role type: Full time

 

Reports to: Director of Regional Account Management

 


 

Position Summary:

 

The primary role of the Senior Account Manager is to account manage a portfolio of clients; including typically a mix of UK business to business, intermediary and global clients. Typically these clients are medium to larger sized clients including key clients. The position requires proactive account management, the ability to build strong business relationships and to professionally represent my client. The Senior Account Manager is expected to retain existing business and generate additional revenue through up-sales and expansions of products and services. Based in the London office the role will involve business travel within the UK and some overseas travel.

 

Position Responsibilities:

 

·         Development and implementation of account management plans, including portfolio analysis, client contact activity cycles, client retention and expansion strategies.

 

·         Developing strong pro-active client relationships, understanding customer business requirements, response timeframes and exceeding customer expectations.

 

·         Generating growth within the assigned client portfolio by value-added solution sales of additional products and services to achieve set annual targets.

 

·         Undertaking planning and implementation activity for new clients and supporting existing clients with on-going initiatives and contact activity. Providing clients with utilisation reporting, trend analysis and consultation to maximise the value of services for the client.

 

·         Taking a lead role in responding to requests from clients for contract renewals and tenders relating to the assigned client portfolio.

 

·         Developing strong relationships across departments, including the UK, USA and global offices.

 

·         Actively supporting all of business objectives, priorities, projects and initiatives.

 

·         Actively supporting and participating in the Account Management team both in the UK and globally.   

 

Core Competencies:

 

·         Strong understanding of core requirements for an account management role and the ability to implement these. Aligned to this will be experience in dealing with key accounts.

 

·         Excellent communication skills plus interpersonal and professional presentation skills, (written & verbal & via electronic formats).

 

·         Demonstrated ability to build strong commercially focussed business relationships and to deal with the requirements of multiple stakeholders both internally and externally.  

 

·         Excellent time management skills and ability to prioritize and organize tasks to meet multiple deadlines. Project management skills and the ability to deal with change. Strong attention to detail is essential.  

 

·         Strong analytical skills and the ability to see both the macro and micro aspects of account management.

 

·         Proficient with IT and technology applications and competent in working with Microsoft Office Suite products.

 

Experience and Qualifications:

 

Previous demonstrated experience in UK based account management roles, working with business to business client relationships, is preferred. Additional experience in account management dealing with global clients would also be an advantage. Preferably applicants will also have experience, as an account manager, representing either business to business services, professional or consultancy based services. Demonstrated experience selling products and services to an existing client base is also required.    

 

Preferably Educated to Bachelor’s Degree level

 


09/09/2016

Team Leader - global provider based in Ealing

Core Competencies:

 

·         Strong ability to successfully combine the requirements of a multi-functional role that include both supervisory management skills and an account management role.

·         Leadership skills so as to competently manage staff and display the core values of WPO.

·         Excellent communication skills plus interpersonal and professional presentation skills, (both written & verbal). Demonstrated ability to build strong business relationships, manage staff, and to deal with the requirements of multiple stakeholders both internally and externally.

·         Excellent time management skills and ability to prioritize and organize tasks to meet multiple deadlines. Project management skills and the ability to deal with change. Strong attention to detail is essential.

·         Strong analytical skills and attention to detail.

·         Proficient with IT and technology applications and competent in working with Microsoft Office Suite products.

 

Experience and Qualifications:

 

Previous demonstrated experience in UK based account management roles, working with business to business client relationships, is preferred. Additional experience in account management dealing with global clients would also be an advantage. Preferably applicants will also have experience, as an account manager, representing either business to business services, professional or consultancy based services. Demonstrated experience selling products and services to an existing client base is also required. 

 

Additionally the candidate should have experience in supervisory or team leader roles as the role includes staff management responsibility.    

 

Educated to Bachelor’s Degree level


08/09/2016

Director of Account Management - based in Ealing

Company Overview:  My client is a premier global provider of Employee Assistance Programmes, (EAP), Work-Life services and employee effectiveness services. They are committed to being at the forefront of the employee support service industry, bringing top-quality work-life and wellness services to organisations of all sizes that help employees meet the growing demands of today’s workplace. Their values are based around strengthening workplace effectiveness through employee engagement and support.

 

Position: Director of Regional Account Management

 

Location:  London, W5

 

Role type: Full time

 

Reports to: Senior Vice President, Global Account Management

 


 

Position Summary:

 

The Director Regional Account Management is responsible for the management of the UK and Ireland Account Management Team. This role includes supervisory management, setting team objectives, delivery of team business targets, staff recruitment, coaching and training staff, assisting team members with their client accounts on a day to day basis, acting as a lead representative for the business with clients, and account management activity for assigned client accounts. Additionally the role involves supporting the Senior Vice President, Global Account Management, Sales and Account Management teams globally and other Departments to work towards the achievement of business objectives.       

 

The position requires a highly proactive approach with the ability to deliver effective supervisory people management outcomes, business performance management outcomes, business planning objectives as well as key deliverables in client account management. While the day to day management focus is for the UK and Ireland Account Management Team has a global focus for its business and the role will encompass working within a global business model.

 

Based in the London office the role will involve travel within the UK and some overseas travel as needed.

 

 

 

 

 

Position Responsibilities:

 

 

(1) Responsibility for the management of the UK and Ireland Account Management Team. Currently the team structure includes the position as Director of UK and Ireland Account Management plus:

 

Senior Lead Account Manager x 1 FTE (London based, this role line manages 3 x Account Managers)

Senior Account Manager x 4 FTE (3 London based / 1 Dublin based)  

Account Manager x 3 FTE (London based reporting to the Senior Lead Account Manager)

Account Management Associate (Admin role) x 1 FTE (London based)

 

(2) Day to day people management duties for the UK and Ireland Account Management Team will include:

 

Supervisory management, performance management, setting staff objectives, mentoring, training and coaching, completing performance appraisals, recruitment of new staff as required, staff inductions and probation period reviews, staff leave approvals, expense approvals, and following HR policies & guidelines. Resource planning will also form part of the role in consultation with the Senior Vice President, Global Account Management and CEO.

(3) Responsibility for the delivery of agreed business performance outcomes, business planning objectives as well as key deliverables in client account management. This includes monitoring and reporting on agreed team revenue targets, reviewing and allocating team portfolios, analysis of team performance, recommendations on business improvements and achieving agreed business objectives. Actively assisting team members with their client accounts on a day to day basis, acting as a lead representative for the business in developing client business relationships including attending client meetings, assisting with business up-sales, client renewals and working with  Business Development to secure new business opportunities. In conducting these duties the Director of the UK and Ireland Account Management Team will liaise closely with the Senior Vice President, Global Account Management and CEO.       

(4) The Director of UK and Ireland Account Management may also be assigned individual accounts to manage as agreed with the Senior Vice President, Global Account Management.

 

(5) The Director of UK and Ireland Account Management must build strong business relationships within the entire Account Management and Business Development teams globally as well as with all Departments and in all global locations. Active participation in supporting business objectives, projects, initiatives is essential. My client has a global focus for its business and the role will encompass working within a global business model.  

 

 


 

Core Competencies:

 

·         Excellent people management and business management skills.

·         Leadership skills.

·         Demonstrated ability to build strong business relationships.

·         Excellent communication skills.

·         Ability to deal with the requirements of multiple stakeholders both internally and externally.

·         Excellent time management skills and ability to prioritize and organize tasks to meet multiple deadlines and the ability to deal with change.

·         Project management skills.

·         Strong analytical skills.

·         Proficient with IT and technology applications, CRM database use, project management tools and competent in working with Microsoft Office Suite products.

 

 

 

Experience and Qualifications:

 

Demonstrated experience in a management role combining both people management and business management experience and responsibility in a commercial setting is required. Experience in account management roles, working with business to business, and or 3rd party intermediary client relationships, is preferred. Additional experience in account management dealing with global clients would also be an advantage.     

 

Educated to Bachelor’s Degree level.

 

Eligible to work in the UK.


16/08/2016

Sales Executive - great career move.

My client supplies a niche software internationally, and are continuing to enjoy rapid growth as they expand. They are a young and vibrant company who can offer you a genuine career move. This is a great opportunity to be a part of their dynamic and motivated New Business Team.

£25,000 basic, OTE £55k, car allowance

THE ROLE

To generate new business throughout the UK.

You will be responsible for:

  • Discussing client requirements and analysing clients reactions to products and pricing
  • Cold calling
  • Qualifying new leads
  • Demonstrating the key benefits of the software to potential clients online and onsite
  • Achieving individual and team targets
  • Closing new business deals
  • Keeping up to date with products and competitors
  • Liaising with senior staff to determine sales strategies and targets

The successful candidate needs to be highly self-motivated, competitive and have a confident attitude. Your presentation and communication skills, along with your ability to close a deal will see you win in this role.

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role. If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful.


28/07/2016

Bids Manager - based in Isleworth

Job: Bids Manager

 

My client is a successful and ambitious company built around an excellent engineering team involved in the design, development and manufacture. They are are currently looking to recruit a talented and experienced Bids Manager role to plan, manage and deliver bids and proposals according to strict deadlines. This includes coordinating bid submission, managing third-party contractors/consultants, and providing a single point of contact to the project Customer.

The Role

 

The key duties of the role are as follows:

 

•             Leading bid submissions

•             Develop & manage the Bid Control Plan

•             Facilitate all related meeting

•             Ensure all elements of commercial risk and reward are clearly understood

•             Directing and managing proposals from beginning to delivery

•             Estimating and managing submissions

•             Negotiating with Customers, Sub-Contractors, and Suppliers

·         Reporting bid/proposal status to the Head of Operations

 

The Person

Candidates wishing to apply should have:

•             Experience at building, developing and growing business relationships vital to the success of the project and the business

•             Ability to work in a high pressure environment focused on delivering to tight deadlines

 

Skills, Experiences & Qualifications

 

•             Typically qualified with a Bachelor’s degree supported by on the job experience

•             3+ years direct work experience in a bid management capacity, including all aspects of project development and execution

•             Experience at working both independently and in a team-oriented, collaborative environment

•             Experience in the use of relevant IT and Tools

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


14/07/2016

IT Infrastructure Manager - LOVE cutting edge technology?

If you have excellent communication skills and a passion for technology my client,  who leads the world in the development and sale of cloud based management software, is offering an excellent opportunity to join them in the expansion and implementation of their UK IT strategy.

Position Purpose / Objective

The IT Infrastructure Manager executes projects in line with the IT strategy within their territory as directed by the Client Delivery Manager. They are also expected to implement tactical solutions where it’s in the best interest of the organisation. The position is responsible for project managing, rolling out, supporting and maintaining all of my client’s technology systems. The role requires regular business engagement within your region to ensure company deliverables are being met and the company is operating as efficiently and effectively as possible.

 

IDEAL CANDIDATE

Do you live and breathe the ever changing world of business and technology? Your deep rooted passion in this will be needed to ensure my clients technology requirements are catering for business success and customer satisfaction. You won’t be afraid to try new things, take risks and learn quickly from your mistakes. Change is inevitable and your thinking has to be agile enough too efficiently and effectively analysis, reject or accept new initiatives constantly. Expressing calm, rational decision making and showing integrity, transparency, care, passion, humour and a zest for life are essential.

 

RESPONSIBILITIES

·         Source reliable and respected local suppliers and technology (communications) specialists

·         Play a key role in planning and managing projects

·         Investigate and recommend technical solutions

·         Configure applications and solutions to meet the business requirements

·         Manage and resolve all local incidents

·         Provide ad-hoc user/server support and assistance as required

·         Manage and source contracted labour to assist with ad-hoc support and project work.

·         Manage procurement and deployment of new desktops, laptops, IP handsets, mobile phones, software, servers, and network and telephony infrastructure as required

·         Ensure risk mitigation is practiced through information security governance.

·         Maintain up to date software licensing and hardware asset registers

·         Manage all IT related insurance claims

·         Project manage office and staff relocations

·         Co-ordinate and manage all IT initiatives and projects as directed by the Client Delivery Manager

·         Action all new starter software/hardware requests

·         Action IT procedures relating to staff exit upon notification

·         Ensure business requests are actioned in a timely fashion

·         Provide weekly status reports

·         Provide training to staff on business services where possible

·         Escalate technical issues to product specialists internally and externally when required

·         Provide International Support if required

 

Key selection criteria

  • Minimum Bachelor’s Degree in Computer Science or Business
  • Extremely strong communication skills. Can easily explain technical issues to non-technical individuals.
  • Mastery of analysis and problem solving from issue to resolution.
  • Ability to manage multiple independent contracting resources.
  • Background working within a technical service provider.
  • Background as a network engineer
  • Has supported a business in its entirety while understanding the detailed requirements of each department.
  • Solid knowledge of Microsoft Azure, Office 365, Dropbox, and change management.
  • Experience troubleshooting Fortigate Firewalls, AWS EC2/DirectConnect/Route53/S3/Glacier, Aruba WiFI, Windows Server 2008+, Windows 7+, Redhat, Mac OSX, Cisco/Avaya/Mitel VoIP, IOS and Android environments.
  • Any industry certifications (MCP, VCP, MCSA, MCITP, ITIL, CISSP, PMP, PRINCE2, CCNA, CSA, CSAA, TOGAF) would be highly regarded

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


04/07/2016

Graduate opportunity in Technology - LOVE Sales?

My client leads the world in the development and sale of cloud based software in a niche market.  They are seeking a Lead Generator to join their highly motivated, high velocity and growing team and will provide the best training, equipment, mentoring and support in order for you to be successful.

 

POSITION PURPOSE / OBJECTIVE

Principally you will be working in tandem with the sales team, generating new leads. This is a results-driven role and requires being able to work in a dynamic and fast-paced environment. You will be personifying our company’s core values, and you will be representing them as you speak with new potential clients. Success in this role means having hit all your targets and generating quality leads for your sales colleagues, leading to successful instructions and eventually sales!

 

SELECTION CRITERIA - ESSENTIAL

             Ideally you have outbound lead generation experience.

             You are a goal orientated and driven to succeed.

             You have strong communication skills (both written and verbal) and the ability to converse with high level decision-makers.

             You are able to work towards targets and enjoy working collaboratively as part of a successful team, contributing to team targets and income

             You are creative and eager to learn

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


29/06/2016

Sales Support Administrator - based in Isleworth

My client is a successful and ambitious engineering company involved in the design, development and manufacture.

With an international market presence, ambitious plans for continued growth and development of cutting edge technologies, they are currently looking to recruit a Sales Support Administrator to support and manage the existing customer relationships, consistently providing a world class service.

 

The Role

The successful candidate will be responsible for:

             Managing and developing new and existing customer relationships through regular visits and communication

             Dealing with day to day enquiries from customers, managing sales leads and passing the relevant details to the appropriate Business Line Manager

             Coordinating pricing for customers and issuing quotations

             Developing customer accounts to their full potential

             Being the point of contact for any issues or customer complaints that arise ensuring resolution and preventative actions are implemented

             Supporting and driving worldwide sales of products and services

             Seek to continuously improve customer satisfaction through customer service reviews

             Any other duties as required to fulfil company requirement

 

The Person

Key competencies

             Commercial acumen

             Customer orientation

             Drive for results               

             Self-Motivation & Resilience

             Communication

             Relationship building

             Attention to detail

 

Candidates wishing to apply should be:

             Good Customer service skills

             Proactive with good organisational & interpersonal skills

             A dynamic individual with a track record of delivering results

             Ability to work independently

             A team player with excellent written and oral communication skills

             Able to thrive in a busy working environment that requires multi-tasking, prioritising and delivering to deadlines

 

Qualifications & Experience

Essential             

             A minimum of 2 years’ experience in a similar customer facing role

             Experience with IT and office software packages (Word, Excel, Power point etc.)             

Desirable

             Experience in marketing, advertisement and promotion activities

             Experience working within the Electronics Engineering/ Manufacturing sector

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful.        


24/06/2016

Office Assistant required in Putney

Job Title:                                              Office Support Assistant

Responsible to:                                 Office Manager, Managing Director

Job Purpose:                                      To assist with the office administration processes.

               

My client is an established and growing organisation specialising in healthcare solutions.

Principle Accountabilities:

 

1.            Answering telephone calls, dealing with them immediately or by routing them to the correct person as quickly as possible or taking and passing on accurate messages and assuring their receipt. Greet visitors.

2.            Deal with all incoming mail ensuring post reaches the correct person as soon as possible. Frank and send outgoing mail ensuring the correct postage on all items.

3.            Assist in management of the purchase invoices process by ensuring that prices are verified and that invoices are matched against the correct purchase order (where necessary) before passing them to the Managing Director for final sign-off & signature.

4.            File all Debtor & Creditor invoices, update payments spreadsheet, general correspondence filing.

5.            Reconcile Dispatch notes to Sales orders prior to invoicing.

6.            Process daily orders by email, fax, post, telephone, on CRM in a timely manner. Handle all customer related queries received by telephone, email, fax, post, through sales team, distributors or ILG warehouse.

7.            Bank and update the remittance sheet with cheques/credit card information.

8.            Assist all sales team with queries relating to shipments, orders.

9.            Arrange courier collections, post office deliveries, posting monthly statements.

10.          Data entry on company CRM, such as but not limited to dispatch notes, serial numbers, invoice numbers.

11.          Debt Collection- assisting with making calls and sending out reminders to all aged debtors.

12.          Undertake other duties natural to the position of office support assistant and duties as from time to time requested by Managing Director, Chairman and Office Manager.

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 

 


06/06/2016

Finance Administrator - interested in Sport and Fitness?

Book Keeper/Finance Administrator

 Job Description:

 This is a varied and challenging role, providing important support to the Managing Director/Owner, with exposure to all aspects of the business.  The key elements of the role are as follows:

           Managing Sales and Purchase Ledger

           Credit Control

           Payment Runs

           Bank Reconciliations

           Sales/Inventory

           VAT returns

           Cash flow & forward currency planning

           Inter-company Invoicing

           Monthly Financial Reporting

           National Statistics Reports

           Costing and profitability analysis

           Insurances renewals & some office management admin

 Sales Ledger

  • Prepare and process sales invoices
  • Prepare and email sales statements to clients
  • Credit control.

 Cash and Bank

  • Bank Reconciliations
  • Petty Cash
  • Excel Cash Book Management

 Purchase Ledger

  • Process Supplier Invoices
  • Process Company Credit Cards and personal expenses
  • Prepare and process Bacs payment runs
  • Reconcile supplier statements

 Job costing

  • Update weekly sales reports
  • Review sales management information systems
  •  

VAT

  • Quarterly VAT returns
  • Intrastat

 Qualities

  • Experienced in a similar role
  • Must be able to work independently, unsupervised
  • Excel experience essential
  • Accounting experience essential

 


01/06/2016

Sales Executive - niche organisation in Twickenham

My client supplies a niche software in the United Kingdom and Australia and are continuing to enjoy rapid growth as they expand internationally. They are a young and vibrant company who can offer you a genuine career move. This is a great opportunity to be a part of their dynamic and motivated New Business Team.

THE ROLE

To generate new business throughout the UK.

You will be responsible for:

  • Discussing client requirements and analysing clients reactions to products and pricing
  • Cold calling
  • Qualifying new leads
  • Demonstrating the key benefits of the software to potential clients online and onsite
  • Achieving individual and team targets
  • Closing new business deals
  • Keeping up to date with products and competitors
  • Liaising with senior staff to determine sales strategies and targets

The successful candidate needs to be highly self-motivated, competitive and have a confident attitude. Your presentation and communication skills, along with your ability to close a deal will see you win in this role.


13/05/2016

Customer Relations Manager for cutting edge product required in Chiswick

My Client is looking to recruit a Customer Relations Manager to support and manage new and existing customer relationships, consistently providing a world class service.  A great opportunity to make the role your own, and be part of an exciting progressive company, working with a cutting edge product.  This is a standalone role, and you will be responsible for all aspects of customer relations.

The successful candidate will be responsible for:

             Managing and developing customer relationships through regular telephone and other communications

             Dealing with day to day enquiries from customers

             Follow up on all potential sales leads, working to KPI’s, set up new processes, maintaining standards.

             Online sales, Shipping documentation, sales reports, processing orders.

             Seek to continuously improve customer satisfaction through customer service reviews

             Stock Management and Inventory

             Ownership of escalated complaints, analysing customer experience.

             Any other duties as required to fulfil company requirements

The Person

Key competencies

             Commercial acumen

             Customer orientation

             Drive for results               

             Self-Motivation & Resilience

             Communication

             Relationship building

             Attention to detail

Candidates wishing to apply should be:

             Proactive with good organisational & interpersonal skills

             A dynamic individual with a track record of delivering results

             A team player with excellent written and oral communication skills

             Able to thrive in a busy working environment that requires multi-tasking, prioritising and delivering to deadlines

Qualifications & Experience

Essential             

             A minimum of 2 years’ experience in a similar customer facing role

             Experience with IT and office software packages (Word, Exel, Power point etc.) Photoshop ideal.

             Warm & Friendly telephone manner      

Desirable

             Experience working within the retail or health/fitness sector

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


12/05/2016

Thinking of recruiting? Candidates looking for their next opportunity....

Candidate Selection – Creative and Finance.

 

 

Digital/Creative Professionals

Salary expectations: £22,000 to £60,000

 

·         Marketing Manager: Manage marketing budget in excess of  £200,000, organising and managing several events and roadshow’s at both national and local levels, project planning marketing events, raising brand awareness in order to meet and exceed the KPI of 2,000 new enquiries per month

·         Head of Customer Marketing: development of the overall customer journey and contact strategy, manage all activity supporting customer touch-points e.g. with Marketing Communications, Customer Management, Product Management, external agencies etc

·         Digital and Database Manager: business and data analysis, provide information for strategic decision making.

·         Sales and Marketing Coordinator: sales support, social media management, trade shows, brand development.

·         CIM qualified P/T Marketing Manager: Leading marketing team for client-side B2C business, strategy, communications including digital, CRM, social media, Membership collateral, advertising and PR, content, rebranding.

·         Senior Client Manager: recommend and implement multi-channel marketing strategies, conducting database analysis for clients, reporting of campaign performance and advising for future activity.

·         Database and Marketing Manager: Website management and use of website CMS systems, Google Analytics, Online Email management platforms (DotMailer, MailChimp), managing CRM databases.

·         Marketing and Social Media Assistant: Creating and executing a social media calendar, using various tools Hootsuite, Google + and LinkedIn, building social presence and ensuring its stainability.

 

Finance Professionals

Salary expectations: £30,000 to £45,000

·         Management Accountant: Member of AAT, working towards CIMA qualification, budgets/forecasting, month and year end, data reporting, analysis and resolving complex queries.

·         Financial Controller: month/year end, reconciliations for multi currencies, VAT, management accounts, forecasting.

·         Finance Manager: reconciliations, database management, invoicing, extensive filing for tax and accounts, PA to MD.

·         AAT Qualified HR Manager: Sage Line 5.0, payroll administration, general accounts.

·         Payroll Specialist: year-end submissions, reconciliations, benefits/rewards administrations, reporting, budgets, forecasting, trouble shooting, implementing new systems, HR/Accounts Assistant.

·         Accounts Assistant:  fluent German accounts payable, purchase orders, invoicing, resolving issues internationally, SAP accounting system.

 

 

All candidates are met and an in-depth interview is conducted before introduced to clients.


25/04/2016

New Business Consultant - exciting opportunity in Twickenham

My client supplies a niche software in the United Kingdom and Australia and are continuing to enjoy rapid growth as they expand internationally. They are a young and vibrant company who can offer you a genuine career move. This is a great opportunity to be a part of their dynamic and motivated New Business Team.

THE ROLE

To generate new business throughout the UK.

You will be responsible for:

  • Discussing client requirements and analysing clients reactions to products and pricing
  • Cold calling
  • Qualifying new leads
  • Demonstrating the key benefits of the software to potential clients online and onsite
  • Achieving individual and team targets
  • Closing new business deals
  • Keeping up to date with products and competitors
  • Liaising with senior staff to determine sales strategies and targets

The successful candidate needs to be highly self-motivated, competitive and have a confident attitude. Your presentation and communication skills, along with your ability to close a deal will see you win in this role.

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role. If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful.


22/04/2016

Looking to Hire....look no further!

A selection of candidates I am currently working with:

LANGUAGES

Salary Expectations: £25,000 to £30,000

·         Sales and Customer Service Executive within high end property, fluent German and Norwegian, plus French and Spanish.

·         PA to Director, conference/events experience, fluent French and German.

·         Compliance Auditor, handling complaints, customer service, fluent German.

 HR PROFESSIONALS

Salary expectations: £35,000 to £65,000

·         Group HR Manager MCIPD, graduate, AAT Level 1 &2, setting up HR function, managing change and TUPE transfers, complex ER issues, training & resourcing solutions

·         HR Director MCIPD, change management, man management, culture development, and strategic international HR planning.

·         HR Officer CIPD, MSc Human Resource Management, recruitment, disciplinaries, learning and development.

 GRADUATE ACCOUNT MANAGERS

Salary expectations: £25,000 to £38,000

·         Corporate Events Coordinator, Employee of the year 2012, international clients, data analysis, reporting.

·         Executive Account Manager, business to business, key accounts and sales, mentor account managers.

·         Technical Support, sales, liaising with global teams, help implement new products.

CUSTOMER RELATIONS

Salary expectations: £25,000 to £30,000

·         Project Manager for ‘customer excellence’, reporting, working to KPI’s, set up new processes, maintaining standards.

·         Team Leader, attend client meetings, ownership of escalated complaints, analysing customer experience.

·         Customer Service Consultant, shipping documentation, sales reports, processing orders, client relations.

PA/ADMINISTRATION

Salary Expectations: £22,000 to £42,000

·         Graduate PA to Director level, complex diary management, international travel, minute taking, and events.

·         Office Manager, recruitment, training, website management, process orders, office administration, customer service.

·         Operations Coordinator, meet SLA’s, project management, international client relations, travel and diary management.

 

All candidates are met and an in-depth interview is conducted before introduced to clients. If you would like to receive further information, or would like to discuss a future recruitment campaign, please do not hesitate to get in contact. 

I look forward to hearing from you.

 

                 


22/03/2016

Account Manager - global organisation

The primary role of the Account Manager position is to account manage a portfolio of clients which are predominately a mix of small to medium sized, UK business to business clients, intermediary clients and some global clients. The position also includes supporting the Senior Lead Account Manager and Account Management team as and when required.

The position requires a highly proactive approach to account management activity, the ability to build strong business relationships, to be detail focussed, and to professionally represent my client. The Account Manager is expected to retain existing business and generate additional revenue through up-sales and expansions products and services. Account management activity will primarily be delivered using a mix of telephonic and electronic communication, but the role will also involve, at times, client site face to face meetings, promotional activity, presentations as well as hosting client meetings at London office, as and when needed.

The role is based in the London office based in Ealing. Business travel will be required, as needed, both in the UK and overseas.


21/03/2016

Project Manager with German required in Chiswick

My client is an expanding progressive organisation that offers a bespoke service to international clients, assisting them monitor, maintain and develop their own performance and productivity.

The core responsibility of this role is to manage the staff of various projects across Europe and to ensure that time scales and targets are met and each project achieves their goal and expectation.  Full training is given and you will work with a mentor in the first few months but with full support, you are fully responsible for each project.

This role would ideally suit someone who has had extensive experience in organising people, making sure that they are at the right place at the right time and building strong communication avenues over the phone and email.  Have you run a temporaries desk for a recruitment company, organised staff for large functions, or coordinated travel for big groups?  If yes, then your skills will be highly utilised in this role. 

Along with your people management skills, you will need to be comfortable with Excel and be happy working with numbers to collate the data from each project.

If you speak a European language especially German then this would enhance your application.


09/03/2016

HR Manager - stand alone role based in Ealing

The Role

The role will be a HR Manager standalone position supporting UK, Ireland, France and Portugal and will be the first point of contact for all HR issues, showing strength in specialist areas such as Employee Relations.  The Human Resources Manager HRM will be responsible for delivering a proactive and strategic HR service. This would include responsibility for all aspects of Human Resources records, and for advising on Human Resources matters to ensure compliance with current legislation and best practice. This role will involve working closely with the Management Team to develop processes to ensure efficient recruitment, development, retention and motivation of employees.

 

The HR Manager's role is essential to supporting managers by providing a robust administration service and clear professional guidance.

 

·         Experience processing and handling payroll and tax, working closely with our US Finance Team.

·         Managing the employee benefits program, re broking agreements, plus conducting annual benefit benchmarking.

·         Generating employee contracts for new hires, new hire induction and managing the leaver process.

·         Monthly reporting, (absence, headcount, salary review and payroll)

·         Keep up to date with legislative changes and flag up anything that will impact policy, process or procedure.

  • Act as a central contact point for managing ER cases, liaising with company Lawyers where appropriate and working alongside senior management.
  • Responsible for writing and implementing HR policies in the business for both UK & Ireland.
  • Working closely with the recruitment team to ensure end to end process is adhered to.
  • Responsible for the UK employee handbook and ensuring it is maintained and communicated throughout. 
  • Supply statistical data for external award surveys
  • To actively support and provide professional guidance where required and improve the department’s relationship within the business.
  • To develop robust polices, establish cost savings and improve attendance levels

 

The Candidate

 

·         Proven experience of providing HR advice and support to all levels.

·         Previous Reward or payroll experience.

·         Knowledge of UK Employment Law .

·         3 years HR experience essential.

·         Strong attention to detail and a high degree of accuracy.

·         Highly numerical with good excel skills.

·         Ideally graduate or CIPD caliber but not essential

·         Excellent time management and organisational skills

·         Ability to multi-task and remain professional under pressure.

·         Resilience and ability to work in an agile, adaptable fashion.

·         Self-motivated and comfortable to work using their own initiative.

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


07/03/2016

EA to MD for prestigious Art Gallery

My client is a well established Art Gallery in Mayfair.  They are recruiting for an EA to work closely with the MD in all aspects of the business including some private work.  This is a true one on one role providing strong organisational and administrative support.

As a conscientious, driven professional with strong inter-personal skills you will assist in improving internal communication and client development through  research and market awareness.

Responsibilities:

·         Managing personal and business diaries.

·         Managing and preparing all business and personal correspondence, ensuring timely follow up Greeting clients, attending meetings, taking minutes, acting as client liaison 

·         Managing complex travel arrangements, including flights, hotels, appointments, ordering foreign currencies, researching relevant collections and potential clients

·         Preparing all expenses forms/credit card statements

·         Proactively researching new client opportunities and international collector bases for presentation and discussion

·         Arranging invoicing post sale and coordinating inter-departmental information relating to shipping and financial activity.

·         Maintaining digital and physical filing systems

·         Any other relevant duties as directed.

 

Key skills/experience:

 

·         Excellent secretarial, communication and time management skills.

·         Excellent research skills Excellent Mac-proficient IT skills; MS Office and Adobe Creative Suite Knowledge of art markets desirable

·         Highly motivated with a willingness to work outside standard hours when needed

·         Working hours are 9am – 6pm Monday – Friday and 11am – 5pm at least one Saturday per month

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role. If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful.

 


01/02/2016

Account Manager - IMMEDIATE START - 9 month contract

Are you looking to telephonically account manage a portfolio of clients?  My client requires a mix of small to medium UK business to business clients to be managed plus some intermediary and global clients. The position requires proactive account management, the ability to build strong business relationships and to professionally represent my client. The Account Manager is expected to retain existing business and generate additional revenue through up-sales and expansions of my client’s products and services.  Some business travel will be required.

  You will have a strong understanding of core requirements for an account management / customer service role and the ability to implement these.  Excellent communication skills particularly as the role is largely telephonic based. Professional presentation skills, (both written & verbal). The role may also require both online and in-person client presentations. Excellent time management skills and ability to prioritize and organize tasks to meet multiple deadlines. The ability to ensure quick professional responses to client requests. Basic project management skills and the ability to deal with change. Strong attention to detail.  Flexibility; creative problem-solving with ability to think “outside the box” to assist the client.  The ability to work both independently and as part of a team. Proficient with computers, web technology applications and competent in working with Microsoft Office Suite products.

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 



15/01/2016

Immediate Start - Receptionist/Office Manager for Design Agency in Hammersmith.

Background:

Allen International is as strategic design consultancy whose core competence is retail design and related brand identity / communications for the financial service sector.  As the world leader in financial services for brand and retail design, they have delivered design solutions to over 305 banks worldwide.

 Job Description:

 Based on reception this is a varied and challenging role, providing important office management/studio support to the company.

 The key elements of the role are as follows:

·         Ensure the smooth running of front of house

·         Answering all incoming calls, ensure that messages are delivered promptly

·         Welcome and look after guests on arrival

·         Ensure meeting rooms are kept clean, are properly set up and stocked prior to each meeting, complete teas, coffee and provide catering for long meetings when required

·         Mail

·         Manage all travel arrangements for staff including booking flights; managing visa requirements and completing travel packs for each trip

·         Complete general admin and completing general ad-hoc requests as and when required.

·         Maintain stocks and manage the ordering process for: stationary, kitchen and bathroom supplies

 

The Receptionist reports to the Financial Controller who manages the reception, administration and personnel departments within the company.

You must be comfortable working in a fast paced, deadline orientated culture and have the ability to manage many urgent and often, conflicting priorities.

Be energetic and keen to contribute to a dynamic, highly entrepreneurial environment that is constantly changing and assessing opportunities.

Be ambitious to self-improve and take on new challenges.

Have great a great sense of fun!


 


30/12/2015

Very best wishes for 2016!

Happy New Year to all candidates and clients in West London!


24/12/2015

FESTIVE GREETINGS! Here's to a joyous Christmas.

Wishing all in West London a very merry Christmas!


17/12/2015

Senior UK/International Account Manager required - great career prospects!

My client is a premier global provider of the employee support service industry, bringing top-quality work-life services to organisations of all sizes that help employees meet the growing demands of today’s workplace. Their values are based around strengthening workplace effectiveness through employee engagement and support.

Position Summary:

 The primary role of the Senior Account Manager is to account manage a portfolio of clients; including typically a mix of UK business to business, intermediary and global clients. The position requires proactive account management, the ability to build strong business relationships and to professionally represent my client. The Senior Account Manager is expected to retain existing business and generate additional revenue through up-sales and expansions of products and services.

Position Responsibilities:

 ·         Development and implementation of account management plans.

·         Developing strong pro-active client relationships, understanding customer business requirements, response timeframes and exceeding customer expectations.

·         Generating growth by value-added solution sales of additional products and services.

·         Providing clients with utilisation reporting, trend analysis and consultation to maximise the value of services for the client.

·         Taking a lead role in responding to requests from clients for contract renewals and tenders relating to the assigned client portfolio.

·         Developing strong relationships, across departments, including the UK, USA and global offices.

·         Actively supporting all of business objectives, priorities, projects and initiatives.

·         Actively supporting and participating in the Account Management team both in the UK and globally.  

 

Core Competencies:

 

·         Strong understanding of core requirements for an account management role and the ability to implement these. Aligned to this will be experience in dealing with key accounts.

·         Excellent communication skills plus interpersonal and professional presentation skills, (written & verbal & via electronic formats).

·         Demonstrated ability to build strong commercially focussed business relationships and to deal with the requirements of multiple stakeholders both internally and externally. 

·         Excellent time management skills and ability to prioritize and organize tasks to meet multiple deadlines. Project management skills and the ability to deal with change. Strong attention to detail is essential. 

·         Strong analytical skills and the ability to see both the macro and micro aspects of account management.

·         Proficient with IT and technology applications and competent in working with Microsoft Office Suite products.

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


16/12/2015

Office Manager for creative company in Hammersmith

Based on reception this is a varied and challenging role, providing important office management/studio support to the company.

 The key elements of the role are as follows:

·         Ensure the smooth running of front of house;

·         Answering all incoming calls, ensure that messages are delivered promptly

·         Welcome and look after guests on arrival

·         Ensure meeting rooms are kept clean, are properly set up and stocked prior to each meeting, complete teas, coffee and provide catering for long meetings when required,

·         Mail

·         Manage all travel arrangements for staff including booking flights; managing visa requirements and completing travel packs for each trip;

·         Complete general admin and completing general ad-hoc requests as and when required.

·         Maintain stocks and manage the ordering process for: stationary, kitchen and bathroom supplies;

 Skills and Experience Requirements: 

  • Demonstrate experience in a similar role
  • Demonstrate experience of diary management, travel booking, and organising complex travel itineraries
  • Excellent interpersonal skills dealing with people at all levels
  • Excellent IT Skills (They work on Macs, Any knowledge of InDesign a plus)
  • Excellent attention to detail, and organisational skills

 

The Receptionist reports to the Financial Controller who manages the reception, administration and personnel departments within the company.

You must be comfortable working in a fast paced, deadline orientated culture and have the ability to manage many urgent and often, conflicting priorities.

Be energetic and keen to contribute to a dynamic, highly entrepreneurial environment that is constantly changing and assessing opportunities.

Be ambitious to self-improve and take on new challenges;

Have great a great sense of fun!


01/12/2015

Immediate Start - Administrator required in Hammersmith

My client is looking for an administrator to join their team as soon as possible due to increased work load.

The role will be to process clients through the treatment journey; these are clients who have been referred for therapy through private health insurance.

 It will involve speaking to clients, therapists, processing appointment dates, reports, liaising with the referring customer, and invoicing related tasks. There are tight service level agreements to meet in terms of getting the patient into their first appointment within a certain number of days so will need to have a proactive approach and be able to keep on top of deadlines.

 Someone who is a confident communicator and confident in managing a high workload would be ideal. Health/medical experience would be preferable. We envisage that the successful candidate would be the main person responsible for managing these types of referrals, with  a small amount of assistance at certain times during the process, e.g. at the end of the month for invoicing etc.

 


20/11/2015

Looking to develop your sales career? Fantastic opportunity in Hammersmith...

Internal  Sales Executive

My client is looking for a passionate and motivated individual to join their Sales Team in their London HQ.  As a part of the Sales and Business Development team you’ll communicate with senior key titles in the Oil and Gas, Finance, Health and other primary sectors and participate in a wide range of sales activity.  They are looking for great communicators as well as people with the confidence and personality who can think on their feet, while following a brief.  You’ll need to be able to work on your own initiative, and take charge of your arena of responsibility but will have the full support of a strong and highly experienced team.

 

Responsibilities include but not limited to:

·         Participating in sales activities such as campaigns, webinars, and events.

·         Acting upon regular reporting and information/intelligence via the Sales Force database

·         Acting upon research (Prospect Clients, Projects, Markets, competitors) and lead generation of target profile/product line from the Marketing Channels.

·         Approaching prospects according to detailed briefs

·         Maintaining industry awareness and identifying new and innovative ways to communicate with industry communities and groups.

·         Prospecting via social media, calling, on line networking and some email marketing through relationship management.

·         Scheduling and participating in introductory calls and webinars with potential clients and partners.

·         Presenting weekly/monthly sales updates to management

 

Requirements:

 

·         Degree educated or equivalent

·         Previous experience in sales, ideally for a software company.

·         Track record in forming strong relationships with senior titles at blue chip or similar companies.

·         Experience or understanding of data mining, business intelligence or related technologies.

·         A genuine interest in working for an established global and rapidly growing technology company

 

Advantageous competencies and skills:

 

·         Good organisation and planning skills

·         Excellent written and communication skills

·         Excellent time management and able to multi task

·         Ability to work under pressure towards targets and deadlines

·         Good attention to detail

·         Self-motivation

·         Team player

·         Flexible attitude

·         Good knowledge of sales techniques.

·         Ability to work on projects unsupervised and report on progress

 

You will receive:

 

·         Training and support to enhance your skills in the role and gain new abilities

·         Support and guidance to the degree you need to ensure you are sure footed and empowered in your activity

·         A chance to work at one of the most exciting technology companies, but also be a part of an existing global presence and established company listed on the LSE.


16/11/2015

Interested in Retail? Office Manager required for Chiswick Company

If you are looking for an interesting and demanding role and are able to multitask, and work independently in a demanding environment this role will be of interest to you.

Duties:

·        Organise and book travel

·        Managing Purchase Ledger on Excel & Sage

·        Manage Sales ledger and Credit Control

·        Prepare and execute Payment Runs

·        Reconcile expenses for 10 staff

·        Write letters and emails to suppliers

·        Taking minutes in various meetings

·        Input information on our CRM Database

·        File & Manage the filing systems on computer and real files.

·        Manage Staff holidays

·        Manage IT support

·        Manage the office diary

·        Manage maintenance & Insurance contracts, and Health & Safety.

·        Keep the office tidy and organised

·        Look after the office environment and any general purchases.

·        Manage kitchen supplies and organise refreshments

·        Answer the phone and transfer calls

  • Support the Director in various admin activities

Skills:

  • Excellent computer skills – (Microsoft Office, Outlook)
  • Knowledge & Experience of Sage Line 50
  • Knowledge of Excel to intermediate level - able to produce charts and graphs.
  • Understanding of the structure of company accounts
  • Strong numerical skills
  • Good communication skills and ability to work as a part of the team
  • Ability to work under the pressure and meet deadlines.
  • Have good commercial understanding `
  • PLENTY OF COMMON SENSE.

 


06/11/2015

Pleased to be supporting local charity Regenerate.

I am delighted to support Regenerate, who help young people and families in Roehampton and estates across London, helping tranform lives and communities from the inside out.

I have visited the Feel Good Bakery to see the great work that they do and help where I can to provide a little career and CV advise for their next step.

I look forward to getting to know more young people and to provide a little insight into the world of work.

Please see further details on my contacts page.

 


23/10/2015

Product Marketing Exec in Brentford - beautiful riverside location!

My client is a well established progressive company and looking to recruit a marketing professional in their West London Office. This is a stand alone role, reporting to the Business Development Director and is an opportunity to be involved in all aspects of Marketing and to make the role your own.

 The Purpose

The successful applicant will develop, implement and execute marketing initiatives and activities.

These initiatives and activities include campaigns (print, web, social media, broadcast, etc.), events, corporate responsibility programs and sponsorships.

 The Role

The responsibilities of the role include:

· Working closely with the Business Development Director and design team you will devise strategic

brand and marketing campaigns to launch new products as well as promote existing products

· Ensure that the products, services and product lines resonate with current and potential customers by continuously monitoring marketing trends and keep a close eye on competitive products in the

marketplace

· Budget management skills and proficiency

· Forecast and identify opportunities and trends

The Person

Candidates wishing to apply should have:

· Strong analytical skills, business savvy and the ability to multitask are all essential

· Strong research and analytical skills

· In depth understanding of the company’s current products and future concepts

· Ability to think creatively and innovatively

· Professional judgment and discretion

· Analytical skills to forecast and identify trends and challenges

· Familiarity with the latest trends, technologies and methodologies in graphic design, web design,

production, etc.

· Organised with a pragmatic, hands on approach to work

· Ability to work under pressure and to deadlines

 Qualifications & Experience

· Business or marketing related degree/ studies

· Experience in a similar role

· Experience of Dynamic CRM or similar software

· Experience of pre & post merger integration

 Key competencies

· Communication

· Attention to Detail

· Decision Making

· Planning

· Relationship Building/ Team Approach

· Self Motivation & Resilience

 

Salary and Benefits

Excellent company benefits package including pension and life insurance


22/10/2015

PA with fluent Spanish - involved role for Design agency in W6

Job Specification: New Business Executive & PA to the Group CEO

 Background:

My Client is as strategic design consultancy whose core competence is retail design and related brand identity / communications for the financial service sector.  A world leader in financial services for brand and retail design.

 Job Description:

 This is a varied and challenging role, providing important support to the Group CEO as his New Business Assistant; generating new business leads.  The key elements of the role are as follows:

 Personal Assistant: 

 

§  To manage their diaries and all meetings, screening calls, follow up on contacts, restaurant bookings etc…

§  To plan all their travel arrangements, including complex itineraries, booking flights, cars etc….

§  Preparing correspondence on behalf of the Group CEO

§  Liaising at a senior level with clients

 

New Business Assistant:

 

§  To source and develop new business opportunities for the Group CEO around the world by means of ongoing research, database management, media, internet etc.

§  To organise meetings with top-level key executives (CEO / Retail Banking Directors) of financial institutions.

§  To ensure meetings are scheduled in a timely and workable way and in line with available transportation

§  Accurately entering all new business leads in the database (FileMaker Pro – Traffic)

§  To prepare up-to-date background information relating to the planned meetings in preparation for the CEO’s visit.

§  Systematically chase pending business opportunities on behalf of the Directors.

§  To develop and maintain on-going business relationships with new business contacts and potential clients around the world

§  To grow and maintain the in house Database (FileMaker Pro)

§  To ensure any relevant news found during research, relating to new business opportunities are communicated to the CEO.

 

Miscellaneous:

 §  Helping the Receptionist and other New Business Executive with general admin, meeting set ups etc… where necessary (e.g. holiday cover)

 Skills and Experience Requirements: 

 §  Fluent in English

§  Demonstrate experience in a similar PA / New Business Role supporting a senior member of staff

§  Demonstrate experience of diary management, travel booking, and organising complex travel itineraries

§  Excellent interpersonal skills dealing with people at all levels

§  Excellent IT Skills (We work on Macs, Any knowledge of InDesign a plus)

§  Excellent attention to detail, and organisational skills

 
 

Reports to:       The Group CEO

 



19/10/2015

Looking to hire...look no further.

A selection of candidates I am currently working with:

Account/Project Management

Salary Expectations: £30,000 to £50,000

·         Operations Coordinator: Working to tight KPI’s, case management, plan and coordinate logistics, identify issues.

·         UK and Ireland National Account Manager: P&L responsibility of £2m turnover, maintaining business relationships.

·         Project Manager: Management of multiple projects, man management, budgets, high level of customer service.

HR Professionals

Salary expectations: £40,000 pro rata to £75,000

·         P/T HR Manager: HR Graduate, CIPD qualified, a wealth of ER experience, budgeting, man management, training.

·         HR Director: change management, man management, culture development, and strategic international HR planning.

·         Resourcing Manager: Created and implemented innovative recruitment plans, compliance, training, management.

Marketing Professionals

Salary expectations: £22,000 to £50,000

·         Digital and Database Manager: business and data analysis, provide information for strategic decision making.

·         Sales and Marketing Coordinator: sales support, social media management, trade shows, brand development.

·         P/T Marketing Manager: Leading marketing team for client-side B2C business, strategy, communications, content.

Finance Professionals

Salary expectations: £30,000 to £40,000

·         Management Accountant: Member of AAT, working towards CIMA qualification, streamlines processes and policies.

·         Financial Controller: month/year end, reconciliations for multi currencies, VAT, management accounts, forecasting.

·         Finance Manager: reconciliations, database management, invoicing, extensive filing for tax and accounts, PA to MD.

PA/Administration

Salary Expectations: £30,000 to £35,000

·         Office Manager: budgets/financials, social media/marketing, liaising with suppliers and contractors, PA to MD.

·         PA: fluent German, advanced MS Office, complex travel arrangements, event organisation, multi diary management.

·         PA/Office Coordinator: Pitmans Secretarial Diploma, PowerPoint presentations, coordinates meetings, financials.


 

All candidates are met and an in-depth interview is conducted before introduced to clients. If you would like to receive further information please do not hesitate to get in contact. 

I look forward to hearing from you.

 


16/10/2015

Business Support/PA to CEO in Hammersmith

Job Specification: New Business Executive & PA to the Group CEO and Regional Director

 Background:

My client is as strategic design consultancy whose core competence is retail design and related brand identity / communications for the financial service sector.  As the world leader in financial services for brand and retail design, we have delivered design solutions to over 305 banks worldwide.

 Job Description:

 This is a varied and challenging role, providing important support to the Group CEO and the Regional Director (Based in Dubai) as their New Business Assistant, generating new business leads.  The key elements of the role are as follows:

 Personal Assistant: 

§  To manage their diaries and all meetings, screening calls, follow up on contacts, restaurant bookings etc…

§  To plan all their travel arrangements, including complex itineraries, booking flights, cars etc….

§  Preparing correspondence on behalf of the Group CEO

§  Liaising at a senior level with clients

 New Business Assistant:

 §  To source and develop new business opportunities for the Group CEO and the Regional Director around the world by means of ongoing research, database management, media, internet etc..

§  To organise meetings with top level key executives (CEO / Retail Banking Directors) of financial institutions.

§  To ensure meetings are scheduled in a timely and workable way and in line with available transportation

§  Accurately entering all new business leads in the database (FileMaker Pro – Traffic)

§  To prepare up-to-date background information relating to the planned meetings in preparation for the Executive Director’s visit.

§  Systematically chase pending business opportunities on behalf of the Directors.

§  To develop and maintain on-going business relationships with new business contacts and potential clients around the world

§  To grow and maintain the in house Database (FileMaker Pro)

§  To ensure any relevant news found during research, relating to new business opportunities are communicated to the Directors.


 

Skills and Experience Requirements: 

 

§  Fluent in English, Additional Languages would be good, but not a requirement  (ie.  Spanish, French, … )

§  Demonstrate experience in a similar PA / New Business Role supporting a senior member of staff

§  Demonstrate experience of diary management, travel booking, and organising complex travel itineraries

§  Excellent interpersonal skills dealing with people at all levels

§  Excellent IT Skills (We work on Macs, Any knowledge of InDesign a plus)

§  Excellent attention to detail, and organisational skills

 


15/10/2015

Payroll Officer required for Luxury Brand in Putney

My client is a well established luxury brand and they are looking for a payroll professional to be part of the implementation of a new HR and payroll system.

Must have experience of processing weekly/monthly payroll using Sage and be able to have an active role in the HR team: trouble shooting, reporting and attending meetings.

Reporting to the HR Director, this is an excellent opportunity to have a key role in the project and to add value, utilising your expertise and initiative.

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role. If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful.


09/10/2015

Hounslow Business Awards 2015. Gala Dinner and Awards Ceremony tonight at the Hilton, Syon Park.

Looking forward to attending the awards tonight at the Hilton London Syon Park, hosted by Neil Bentley (of Capital FM and Heart fame).  As part of a global network of Chamber of Commerce and Industry, the Awards recognise the real success stories of small and medium sized enterprises.

Over double the amount of entrants this year compared to last year based in Chiswick in the East to Heathrow in the West.  The leader of Hounslow Council reported that the Borough is the number one for Media and Broadcasting jobs, number two in ICT and Digital jobs, so an exciting place to do business.

The Business awards were launched by iBurbia Studios in Chiswick in May and I’m looking forward to another great event this evening….


05/10/2015

Technology client in Hammersmith hiring: Data, Developer and Engineer roles.

Java Developer

 My client is an established and progressive technology company offering a great opportunity to be responsible for participating in the full development lifecycle, from helping design innovative new systems, planning and writing code to creating Unit tests. You will be joining a mixed team of Scientists, Developers and Subject Matter Experts who are excited by cutting edge technology and applying new principles, thoughts and ideas. If you have an analytical mind, enjoy problem solving and "thinking outside the box" then I’d like to hear from you.

Data Scientist

 My client is offering a great opportunity to be responsible for designing, coding, testing and integrating data analytics modules. You will be joining a mixed team of Scientists, Developers and Subject Matter Experts who are excited by cutting edge technology and applying new principles, thoughts and ideas. If you have an analytical mind, enjoy problem solving and "thinking outside the box" then I’d like to hear from you.

NLG Engineer

My client offering a great opportunity to be responsible for participating in the full development lifecycle from, helping design innovative new systems, focusing on developing and configuring the NLG components. You will be joining a mixed team of Scientists, Developers and Subject Matter Experts who are excited by cutting edge technology and applying new principles, thoughts and ideas. If you have an analytical mind, enjoy problem solving and "thinking outside the box" then I’d like to hear from you.


28/09/2015

Chiswick House Dog Show - Clare Balding judged but no cigar for Norman!

Took our beautiful Beagle, Norman, to the Chiswick House Dog Show yesterday.  Beautiful day for it too!  I know its the taking part that counts but was slightly miffed that we didn't get a 1st Rosette but all good fun!!

There were puppies and older dogs, naughty ones and clever ones, with their proud owners all sure their dog is the best - as I said it's the taking part....

 


11/09/2015

Part Time HR Manager required in Brentford

My client is a well-established company with 120 staff and is looking for a qualified HR professional to look after all aspects of HR.

You will report to the MD who is out of the office 60% of the time and the Accounts Manager who also works P/T, therefore you will need to be self-efficient, a self-starter and confident in your HR knowledge to get the job done.

The responsibilities will include:

·     Advise the MD on all legal aspects and recent legislation regarding HR and employment law.

·     To provide and maintain/amend all permanent contracts.

·     To monitor probation periods.

·     Starters and Leavers records and Terms of Employment.

·     Disciplinaries

·     Be involved in all appraisals, and review meetings with the MD and keep all records up to date.

·     Recruitment, to organise adverts, liaise with agencies, arrange and attend interviews.

·     To maintain the benefits package including the pension.

·     Monitor the self-employed staff's contracts.

·     Health and Safety support - although there is a dedicated H&S Manager

·     Ad Hoc Administration duties out of the remit of HR and delegated to by the MD e.g to help with the organisation of conferences and other day to day admin.

My client is looking for a qualified HR Professional who can work two days a week, around school hours if needed. There may be occasions when you be asked to work longer hours when interviewing or visiting their other offices therefore must have a driving licence.

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful. 


03/09/2015

Clinical Administrator - expanding team in Hammersmith

You will act as the first telephone contact point for patients and referrers, manage and liaise with the clinical specialists nationwide.  As clinical support for senior case managers you will assist them to offer patients a positive treatment journey, keeping in mind all service level agreements.   Also offer some support to the Medical and the Clinical Directors. 

Referrers may be psychiatric hospitals, insurers, solicitors and corporates. Patients also self refer.

 

For this role you will need:?

·         Recent administration experience

·         The ability to learn a new patient management system

·         Preferably previous work in a health setting

·         Good IT skills: Outlook and Outlook diary, Word, PowerPoint and Excel

·         An interest in people

·         A reasonable typing speed

·         Excellent communication skills, to manage the specialist database, be their point of contact, take their queries and in some cases instruct them to take on new patient referrals, all against the background of maintaining good relationships.

·         You will work closely with the rest of the team.

·         A friendly, reassuring telephone manner is essential. 

·         An ability to prioritise and good attention to detail is important.

 

Due to the high level of response, Suzanne Hendrick Recruitment will only be able to make contact with those individuals who are short-listed for the role.  If you haven’t heard within 5 days of applying please assume that your application has been unsuccessful.